1419145 - Database Performance Tuning Analyst - Cisco Systems, Inc.

* Application window has been extended and expected to close on October 14th, 2024* 

This role includes a flexible hybrid structure, with an expectation to spend some time at our Research Triangle Park (RTP), North Carolina office, complemented by the ability to also work remotely. The specific in-office days will be determined in alignment with team needs and project demands.

Who We Are 

Today’s challenging business environment is more than that – it is a period of disruption between global business change and internal process complexity. For us to focus on simplicity and the best customer experience, we need great talent and the right skillsets to be successful. This is now a mantra for our Cisco leadership team and for us.

The Cisco IT team is changing the way we run Cisco’s operations by maximizing the power of technology, the best of business processes and superior data insights. Together, we will Reimagine the Cisco experience. Show the world how to Reinvent applications and leverage the future of the Internet, Cloud, Artificial Intelligence to Showcase the power of Cisco: our people, products, processes, systems, and data. Please join us and make this journey together!

WhatYou’llDo

The Database Administrator role will focus on ensuring smooth running of critical revenue generating and back-office applications by proactively and predictively solving performance issues across the stack from Applications, Database to underlying Infrastructure, striving for Operational Excellence.

WhoYou’llWork With

You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired. Imagine a more secure and smarter world with unlimited bandwidth.

Who You Are

Talented and passionate database administrator experienced in solving operational performance issues with well-developed IT skills to manage and address critical Production databases in an optimal way. Having strong knowledge of database technologies, programming languages – python, java and exposure to work through CI/CD pipelines, work with our software devloper and develop secure, automation code to proactively fix issue. Deep problem-solving skills through AI/ML to pursue and pinpoint the root cause of issue across Database, compute, storage, network.

Minimum Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• 8+ years of experience as an Oracle DBA/ERP DBA with 5+ years focus on performance tuning and optimization.

• Experience with Oracle database diagnostic tools such as AWR, ADDM, and ASH.
• Skilled in SQL and PL/SQL tuning, understanding of execution plans, and use of tuning advisors.
• Experience with Oracle Enterprise Manager (OEM) for comprehensive database performance monitoring and management.

Preferred Qualifications

• Experience with performance troubleshooting on Oracle Real Application Clusters (RAC), Oracle Real Application Testing (RAT), Oracle Data Guard, and Oracle GoldenGate.
• Ability to work in a team environment and communicate effectively with technical and non-technical staff.
• Demonstrated history of identifying and resolving complex performance issues in a production environment.
• Experience in developing web-based automation tools using Oracle APEX.
• Strong analytical, problem-solving abilities and documentation skills.
• Programming skills with exposure to AI/ML.
• Must be a team player and work well in small and large group environments.
• Must be highly driven and motivated with a high level of initiative.
• Must have excellent written and verbal communication and interpersonal skills.
• Experience working in an agile development environment.

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco