241967 - University of Oklahoma
Norman, OK
About the Job
Job Description
Resume, Cover Letter
Resume, Cover Letter
The Testing Center Director is responsible for providing leadership in the planning, supervision, and oversight of the Testing and Assessment Center department and programs.
Responsibilities include:
- Provides the strategic vision for the testing center environment.
- Oversees the day-to-day operations of the Testing Center to ensure compliance of policies & procedures, and coordination resources, tools, and support services.
- Provides supervision to testing center team members and team expectations.
- Creates and documents policies, procedures, and data to ensure clarity, consistency, and accountability in the delivery of testing services and programs.
- Provides guidance, training, and coaching to enhance the skills and capabilities of the testing center team.
- Works with key stakeholders to develop, and implement new programs, initiatives, and strategies aligned with the Universityrsquo;s goals.
- Collaborates with the central budget coordinator to manage payroll & finances for the department, inclusive of vendor contracts, outside contracts, internal fee structure, work orders, and student accounts, etc.
- Oversees the creation of schedules for the testing center team and ensures faculty expectations and student testing needs are being met.
- Ensures all test administration is carried out in compliance with the university policies, testing regulations, guidelines, and standards.
- Maintains a high-level of accuracy and confidentiality in handling sensitive documents.
- Partners with professors, faculty, and staff on course content, exam modifications, date changes, and provides relevant information to key stakeholders.
- Creates reports for tracking team members work schedules, student enrollment, payroll, invoicing, and reporting revenue.
- Ensures top-level customer services and that all questions and inquiries are handled promptly and provide any additional follow-up as needed.
- Collaborate with the Marketing and Communications department for updates to the testing center website.
- Performs other duties as assigned
Source : University of Oklahoma