242570 - University of Oklahoma

Supervises clinic staff. Issues first and second level warnings, conduct performance appraisals, and handles personnel issues as they arise. Coordinates time reports and leave requests. Completes all new hire information, schedules training, and completes necessary forms. Ensures staff is well equipped to perform their duties.

Duties:

• Provides assistance to the Clinic Administrator when preparing the budget.
• Ensures spending remains within acceptable budget levels by monitoring spending.
• Manages complaints from all sources including patients, staff, physicians, etc.
• Intercedes with physician and initial complaint. Works in conjunction with Clinic Administrator to address complaints.
• Reviews, investigates, and resolves all outstanding complaints in the complaint tracking system.
• Codes invoices, maintains appropriate copies, provides information related to invoices, etc. Maintains basis knowledge of Current Procedural Terminology (CPT) and International Classification of Diseases Tenth Revision (ICD-10) coding.
• Assists Departmental Billing Manager by solving problems with billing.
• Examines billing procedures and seeks to improve registration and billing errors.
• Ensures patient billing information and patient records are accurately processed in a timely manner.
• Maintains supplies for the clinic by ordering and tracking supplies.
• Serves as the liaison between OUH and the laboratory, radiology, insurance companies, etc. to ensure appropriate information is present.
• Runs queries and prepares clinical reports on write-offs, charges, and collections monthly.
• Provides assistance to the clinic by scheduling, completing referrals and authorizations, checking patients in and out, and completing lab and x-ray requisitions.
• Performs various duties as needed to successfully fulfill the function of the position.