242764 - University of Oklahoma

Come join the staff at OU HSC and become a part of Oklahoma's premier research university which leads the state in education and career opportunities. OU HSC is one of only four comprehensive academic health centers in the nation with seven professional colleges. We are currently building world-class institutes for the treatment of diabetes and cancer.

Duties:

• Provides assistance to the clinic by being the liaison between the student and the patient.
• Schedules appointments for the patient with DS2, DS3 and DS4 students in all pre-doctoral clinics.
• Financially counselsrsquo; patients with their treatment plan and payment expectations
• Provides information for charitable funds when deemed appropriate and sends the request to the Business office
• Counsels patients on clinic attendance and protocol for being in a student program
• Maintains comprehensive patient records and charts to ensure proper documentation
• Runs daily, weekly and monthly reports for the clinic and patients assigned to the clinic
• Collects surveys monthly from patients that have treatment in process
• Provides support to the students on patient management with scheduling and financial needs and clinic protocols
• Greets and check-ins patients, updates demographics and insurance during clinic session then checks them out and collects fees and makes the next planned appointment for the patient and student
• Collaborates with Group Practice Director regarding student management and patient management
• Attends weekly meetings regarding clinic management, changes with protocol and scheduling
• Maintains records for outside referrals and processes letters to the referring doctor
• Manages concerns from patients, students and faculty
• Reports concerns when needed to the Office of Patient Management
• Verifies codes and fees on each patient seen during the clinic session
• Reconciles end of the day funds collected and runs a report which is turned in to the Business office daily
• Reviews each studentrsquo;s planner weekly for scheduling requests
• Covers other clinics if and as needed