25-01 - UX/UI Designer (Systems Analyst V) - Texas Water Development Board (TWDB)

The mission of the Texas Water Development Board (TWDB) is to lead the state's efforts in ensuring a secure water future for Texas and its citizens. Our mission is a vital part of Texas' overall vision and the state's mission and goals that relate to maintaining the viability of the state's natural resources, health, and economic development.

To accomplish our goals of planning for the state's water resources and providing affordable water and wastewater services, the TWDB provides water planning, data collection and dissemination, financial assistance, and technical assistance services to the citizens of Texas. The tremendous population growth that the state continues to experience and the recurrent threat of severe drought only intensify the need for the TWDB to accomplish its goals in an effective and efficient manner.

Only applicants who apply with a State of Texas application via the CAPPS online application system will be considered for this position. First time applicants will need to create an account https://tinyurl.com/CAPPS-Login in the CAPPS online application system at https://tinyurl.com/CAPPS-Jobs. Please visit our job opportunities page at https://tinyurl.com/How-to-Apply-in-CAPPS for more information about the Texas Water Development Board and answers to frequently asked questions. To view this position in greater detail, visit the CAPPS online application system.

Texas Water Development Board’s Mission - Leading the state’s efforts in ensuring a secure water future for Texas.   

The Texas Water Development Board (TWDB) endorses telecommuting and hybrid workplace plans, in addition to other flexible work alternatives. We offer competitive compensation and benefits package including medical, dental, vision, 401(k), flexible spending, and flexible work hours so you can have a work/life balance! For more information about our employee benefits and more, visit http://www.twdb.texas.gov/jobs/benefits.asp.

The Texas Water Development Board does not discriminate on basis of race, color, national origin, sex, religion, sexual orientation, age, or disability in employment or provision of services, programs, or activities. 

Salary range reflects the 9/1 legislative increase for state employees as of September 1.

***Salary commensurate with experience and qualifications***

Job Description Summary

Performs advanced (senior-level) planning and design work centered around the development of systems such as web-based applications and projects for the Texas Water Development Board’s Texas Geographic Information Office (TxGIO). Work involves leading user research and usability testing, identifying and documenting user needs and requirements, and developing artifacts and visuals to explain human centered design methods and findings. Creates wireframes, prototypes, and technical user interface documentation for testing and developer guidance. Schedules and conducts meetings with stakeholders to solicit feedback. Collaborates with developers, project managers, and stakeholders on constraints, requirements, and recommendations. Gives presentations and leads workshops to promote human centered design. May train others. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment. Reports to the Manager of the Design, Innovation, and Marketing Department.

Essential Job Functions

• Conducts user research and usability testing based on project needs.
• Defines and develops user needs, user interface, and key workflow requirements for TxGIO applications and projects.
• Develops conceptual frameworks, story board designs, wireframes, and/or prototypes to illustrate use cases and user interface functionality.
• Produces and maintains detailed design and technical documentation including visuals, presentations, processes, diagrams, and findings.
• Works with TxGIO staff and external stakeholders during the planning stages of all assigned projects.
• Convenes stakeholders to engage, solicit feedback, and share findings.
• Works with application developers and others as needed to develop look and feel concepts for projects.
• Collaborates with developers to incorporate user needs and technology requirements to develop systems and processes that meet both.
• Presents solution briefings to management and other team members when necessary.
• Prioritizes and incorporates accessibility, FAIR Data Principles, and data standards into design and implementation strategies.
• Creates graphics in support of community events or TxGIO initiatives as needed.
• Maintains confidential and sensitive information.
• Ensures individual and team files (electronic and hard versions) are appropriately maintained and timely disposed of in accordance with the agency’s records retention procedures and schedule. 
• Maintains required certifications and licenses and meets the continuing education needs and requirements of the position to include, attending mandatory training courses.
• May be required to operate a state or personal vehicle for business purposes.
• Performs other duties as assigned.

Minimum Qualifications

• Graduation from an accredited four-year college or university with a bachelor’s degree in Interaction Design, UX/UI Design, User Experience Design, Product Design, Web Design, Application Design, Computer Science, Computer Engineering, Information Systems, Graphic Design, Visual Communication Design, or a related field.
• Five years of relevant work experience in user experience design.
• Relevant education and experience can be substituted for each other on a year-for-year basis.

Preferred Qualifications

• Ten years of relevant work experience in user experience design.
• Two years of relevant work experience in the public sector.
• Two years of experience working with GIS or other data.
• Three years of experience doing graphic design work.

Knowledge, Skills, and Abilities (KSAs)

• Knowledge of local, state, and federal laws and regulations relevant to the Design, Innovation and Marketing Department.
• Knowledge of the principles and practices of public administration.
• Knowledge of design tools such as Figma, Sketch, Adobe CS, or similar.
• Knowledge of the open web, e.g., CSS, HTML, or similar.
• Skills in using Microsoft Office programs such as Word, Excel, and Teams.
• Skills in use of internet, email, word processing, spreadsheet, presentation, and database software.
• Skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Skills in communication, presentation, and documentation for audiences of all technical levels.
• Ability to provide timely communication of project status to functional managers or project managers as needed.
• Ability to learn new technologies and frameworks, adapt strategies when necessary, and get things done.
• Ability to gather, assemble, correlate, and analyze data.
• Ability to analyze systems and procedures, to write and revise standards and procedures, and to communicate effectively.
• Ability to meet with public/government officials to initiate collaborative efforts and to request data for integration into work products.
• Ability to adhere to work schedules, follow procedures with respect to leave and submit accurate timesheets by prescribed deadlines.
• Ability to make mature, objective decisions and identify areas of potential problems.
• Ability to perform effectively and willingly when changes occur in scope and nature of the work and work environment.
• Ability to perform routine and non-routine work assignments accurately and on-time with little or no supervision.
• Ability to perform assigned duties and improve work habits and/or output.
• Ability to complete assigned work, on time, neatly and with infrequent errors.
• Ability to interpret policies, procedures, and regulations.
• Ability to provide prompt, courteous and accurate assistance and clear and concise communication to internal and external stakeholders both verbally and in writing.
• Ability to work and cooperate with others in a team environment.
• Ability to manage multiple tasks.
• Ability to stand/sit/move to perform activities such as retrieve/replace files in a large file system for boxes up to 30 lbs.
• Ability and willingness to travel 5% of the time, primarily within the State of Texas.
• Ability to operate a vehicle (state or personal) for state business and maintain a driver’s license and driving record that complies with state and agency requirements.
• Ability to work shifts that may exceed 8 hours, including early mornings, nights, and weekends.
• Ability to train others.

All interested candidates should apply with a State of Texas application via the CAPPS online application system. First time applicants will need to create an account https://tinyurl.com/CAPPS-Login in the CAPPS online application system https://tinyurl.com/CAPPS-Jobs. Please visit our job opportunities page https://tinyurl.com/How-to-Apply-in-CAPPS for more information about the Texas Water Development Board and answers to frequently asked questions. To view this position in greater detail, visit the CAPPS online application system.

Texas Water Development Board, Stephen F. Austin Building

1700 North Congress Ave., Room 670, Austin, Texas 78701

Please contact Human Resources for accommodation requests.

Phone: (512) 475-2142

Email: HR(AT)twdb.texas.gov