6400: BUSINESS MANAGEMENT SPECIALIST - Abacus Service Corporation
Tallahassee, FL 32303
About the Job
6400: BUSINESS MANAGEMENT SPECIALIST
Scope of Services
The Department of Children and Families (the "Department " or "DCF ") is seeking qualified candidates that will assist
the Office of Information Technology (OITS) in their daily operations, support, and services. The services requested
in the following eQuote will be procured in accordance with the Department of Management Services (DMS) State
Term Contract (STC), entitled Information Technology Staff Augmentation Services, 80101507-23-STC-ITSA.
The term for this staff augmentation position is intended to be until June 30, 2025. The term for this engagement
may be extended for a period not to exceed twelve months from the expiration of the State Term Contract
contingent upon funding and satisfactory performance. The Department may select one or more candidates in this
position. Candidates available immediately are preferred. Candidates can either work part-time or full-time. The
number of weeks is dependent upon available budget.
Event Date Time
RFQ released August 6, 2024 N/A
Quotes submissions due (on or before) August 20, 2024 3:00 PM
Anticipated Award Date Purchase Order Release N/A
2.1 Primary Job Duties and Tasks
The Business Management Specialist ideal candidate will have experience with producing Advance Planning
Documents (APDs) for the administration of state/federal programs and possess a combination of project
management, communications, business analysis and technical writing skills.
Primary Job Duties and Tasks include:
• Manage, coordinate, and write/update APDs and associated documentation required for planning,
implementation, and operations activities according to U.S. Department of Health and Human Services
Centers for Medicare & Medicaid Services (HHS CMS) and U.S. Department of Agriculture Food and Nutrition
Service (USDA FNS) guidelines, including but not limited to Annual APDs, As-Needed APD Updates, Monthly
Status Reports, CMS Outcomes, and State Specific Goals.
• Develop and maintain strong relationships with various teams, vendors, and stakeholders to support the
APD process.
• Facilitate and coordinate various meetingsto support the gathering, analysis, and finalization of information
for the APD process.
• Maintain awareness of CMS HHS and USDA FNS policy updates, regulations, and standards for APDs as
applicable and serve as the expert on the subject.
• Provide education to project team members and stakeholders on compliance processes, including outcome
statements and outcomes and metric development.
• Participate in meetings with federal partners and the Department.
• Participate in procurement development processes as appropriate and monitor associated progress.
• Participate in cost allocation processes as appropriate and monitor associated progress.
• Report status updates to program leadership on progress with APD development and associated activity
reporting.
• Collect documentation content from business and technical staff.
• Independently review and prepare documents for review and approval.
• Organize material and complete writing assignments according to agency standards regarding order, clarity,
conciseness, style, and terminology.
2.2 Specific Knowledge, Skills and Abilities (KSAs)
• Bachelor's degree in business administration, information technology, public administration, management
information systems or a related field from an accredited college or university.
• Minimum 3+ years of experience developing advance planning documents preferred.
• Minimum 3+ years prior state government/public sector experience with health and human services
programs preferred (such as Medicaid, MMIS, claims processing, eligibility, HHS analytics, SNAP, etc.).
• Working knowledge of government regulations as they pertain to the advance planning document writing
process.
• Strong communication and follow-up skills.
• Experience managing multiple priorities/projects including project scope and understanding of schedules,
quality, change management and project financials.
• Prior business analyst or project management experience.
• Excellent written and verbal communication skills.
2.3 General Knowledge, Skills and Abilities (KSAs)
The submitted candidate(s) must be able to apply common knowledge, skills, and abilities in the following areas:
1. Communication: Have the ability to clearly convey information, in both written and verbal formats, to
individuals or groups in a wide variety of settings (i.e.; project team meetings, management presentations,
etc.). Must have the ability to effectively listen and process information provided by others.
2. Customer Service: Works well with clients and customers (i.e.; business office, public, or other agencies).
Able to assess the needs of the customer, provide information or assistance to satisfy expectations or
resolve a problem.
3. Decision Making: Makes sound, well-informed, and objective decisions.
4. Flexibility: Is open to change, new processes (or process improvement), and new information. Has the
ability to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to
receive and give constructive criticism and maintain effective work relationships with others.
5. Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others.
6. Leadership: Motivates, encourages, and challenges others. Is able to adapt leadership styles in a variety of
situations.
7. Problem Solving: Able to identify, evaluate, and use sound judgement to generate and evaluate alternative
actions, and make recommendations as accordingly.
8. Team Building: Encourages, inspires, and guides others toward accomplishing the common goal.
2.4 Education and Certifications
Education: Bachelor's degree in business administration, information technology, public administration,
management information systems or a related field from an accredited college or university.
3. Vendor Response
Please include the following information in your candidate submission.
3.1 Responding Instructions and Documents to Provide
Please ensure each candidate submission contains the following documents and information:
1. Pricing information (REQUIRED): Please include the pricing (rate) for individuals or group with your
quote. The Department reserves the right to discuss lower rates with any vendor selected prior to
executing a contract through a Purchase Order.
2. Candidate Resume(s) Include relevant experience, certifications, education, etc. related to the services
requested in the Scope of Services.
3. Exhibit E - Resume Self-Certification Form Per the IT Staff Augmentation STC: When submitting a
response to an eQuote the Vendor shall submit with its response a signed Resume Self-Certification Form
(Exhibit E) to the Customer for each candidate included in the eQuote response. See the DMS IT Staff
Augmentation Contract website for details.
4. Contact Information Provide the main contact information at your company that you would like the
Department to use. Vendor contact information should include:
• Vendor contact's name
• Title
• Address
• Direct telephone number
• Email address
5. References Provide three (3) clients for which similar services were performed within the past three (3)
years. Or if the candidate has performed services for DCF in the past three (3) years, each separate work
effort may substitute for a client reference if the below information can be provided for each effort.
References should include:
• Reference contact's name
• Organization name
• Job title held by the candidate while employed or contracted
• Direct telephone number
• Email address
3.2 Candidate Submission
Please upload your candidate(s) resume and any supporting documents, if desired (i.e. skills matrix,
recommendations, etc.) here (maximum file size is 20 MB), if needed.
Vendors may submit multiple candidates for consideration. If you are submitting multiple candidates upload ALL
candidate submissions as ONE (1) PDF file per role.
4. Work Location
Location: The Department of Children and Families reserves the right to discuss with the selected Vendor if the
position will be full-time or remote. The selected candidate will be required to attend onsite meetings and
presentations on select days throughout the month at DCF HQW at your own expense. Location is 2415 North
Monroe Street, Tallahassee, FL 32303 or at the specified location.
5. Need help with MFMP?
Contact the MFMP Customer Service Desk at 866-352-3776 if you have any questions regarding application
functionality.
Scope of Services
The Department of Children and Families (the "Department " or "DCF ") is seeking qualified candidates that will assist
the Office of Information Technology (OITS) in their daily operations, support, and services. The services requested
in the following eQuote will be procured in accordance with the Department of Management Services (DMS) State
Term Contract (STC), entitled Information Technology Staff Augmentation Services, 80101507-23-STC-ITSA.
The term for this staff augmentation position is intended to be until June 30, 2025. The term for this engagement
may be extended for a period not to exceed twelve months from the expiration of the State Term Contract
contingent upon funding and satisfactory performance. The Department may select one or more candidates in this
position. Candidates available immediately are preferred. Candidates can either work part-time or full-time. The
number of weeks is dependent upon available budget.
Event Date Time
RFQ released August 6, 2024 N/A
Quotes submissions due (on or before) August 20, 2024 3:00 PM
Anticipated Award Date Purchase Order Release N/A
2.1 Primary Job Duties and Tasks
The Business Management Specialist ideal candidate will have experience with producing Advance Planning
Documents (APDs) for the administration of state/federal programs and possess a combination of project
management, communications, business analysis and technical writing skills.
Primary Job Duties and Tasks include:
• Manage, coordinate, and write/update APDs and associated documentation required for planning,
implementation, and operations activities according to U.S. Department of Health and Human Services
Centers for Medicare & Medicaid Services (HHS CMS) and U.S. Department of Agriculture Food and Nutrition
Service (USDA FNS) guidelines, including but not limited to Annual APDs, As-Needed APD Updates, Monthly
Status Reports, CMS Outcomes, and State Specific Goals.
• Develop and maintain strong relationships with various teams, vendors, and stakeholders to support the
APD process.
• Facilitate and coordinate various meetingsto support the gathering, analysis, and finalization of information
for the APD process.
• Maintain awareness of CMS HHS and USDA FNS policy updates, regulations, and standards for APDs as
applicable and serve as the expert on the subject.
• Provide education to project team members and stakeholders on compliance processes, including outcome
statements and outcomes and metric development.
• Participate in meetings with federal partners and the Department.
• Participate in procurement development processes as appropriate and monitor associated progress.
• Participate in cost allocation processes as appropriate and monitor associated progress.
• Report status updates to program leadership on progress with APD development and associated activity
reporting.
• Collect documentation content from business and technical staff.
• Independently review and prepare documents for review and approval.
• Organize material and complete writing assignments according to agency standards regarding order, clarity,
conciseness, style, and terminology.
2.2 Specific Knowledge, Skills and Abilities (KSAs)
• Bachelor's degree in business administration, information technology, public administration, management
information systems or a related field from an accredited college or university.
• Minimum 3+ years of experience developing advance planning documents preferred.
• Minimum 3+ years prior state government/public sector experience with health and human services
programs preferred (such as Medicaid, MMIS, claims processing, eligibility, HHS analytics, SNAP, etc.).
• Working knowledge of government regulations as they pertain to the advance planning document writing
process.
• Strong communication and follow-up skills.
• Experience managing multiple priorities/projects including project scope and understanding of schedules,
quality, change management and project financials.
• Prior business analyst or project management experience.
• Excellent written and verbal communication skills.
2.3 General Knowledge, Skills and Abilities (KSAs)
The submitted candidate(s) must be able to apply common knowledge, skills, and abilities in the following areas:
1. Communication: Have the ability to clearly convey information, in both written and verbal formats, to
individuals or groups in a wide variety of settings (i.e.; project team meetings, management presentations,
etc.). Must have the ability to effectively listen and process information provided by others.
2. Customer Service: Works well with clients and customers (i.e.; business office, public, or other agencies).
Able to assess the needs of the customer, provide information or assistance to satisfy expectations or
resolve a problem.
3. Decision Making: Makes sound, well-informed, and objective decisions.
4. Flexibility: Is open to change, new processes (or process improvement), and new information. Has the
ability to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to
receive and give constructive criticism and maintain effective work relationships with others.
5. Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others.
6. Leadership: Motivates, encourages, and challenges others. Is able to adapt leadership styles in a variety of
situations.
7. Problem Solving: Able to identify, evaluate, and use sound judgement to generate and evaluate alternative
actions, and make recommendations as accordingly.
8. Team Building: Encourages, inspires, and guides others toward accomplishing the common goal.
2.4 Education and Certifications
Education: Bachelor's degree in business administration, information technology, public administration,
management information systems or a related field from an accredited college or university.
3. Vendor Response
Please include the following information in your candidate submission.
3.1 Responding Instructions and Documents to Provide
Please ensure each candidate submission contains the following documents and information:
1. Pricing information (REQUIRED): Please include the pricing (rate) for individuals or group with your
quote. The Department reserves the right to discuss lower rates with any vendor selected prior to
executing a contract through a Purchase Order.
2. Candidate Resume(s) Include relevant experience, certifications, education, etc. related to the services
requested in the Scope of Services.
3. Exhibit E - Resume Self-Certification Form Per the IT Staff Augmentation STC: When submitting a
response to an eQuote the Vendor shall submit with its response a signed Resume Self-Certification Form
(Exhibit E) to the Customer for each candidate included in the eQuote response. See the DMS IT Staff
Augmentation Contract website for details.
4. Contact Information Provide the main contact information at your company that you would like the
Department to use. Vendor contact information should include:
• Vendor contact's name
• Title
• Address
• Direct telephone number
• Email address
5. References Provide three (3) clients for which similar services were performed within the past three (3)
years. Or if the candidate has performed services for DCF in the past three (3) years, each separate work
effort may substitute for a client reference if the below information can be provided for each effort.
References should include:
• Reference contact's name
• Organization name
• Job title held by the candidate while employed or contracted
• Direct telephone number
• Email address
3.2 Candidate Submission
Please upload your candidate(s) resume and any supporting documents, if desired (i.e. skills matrix,
recommendations, etc.) here (maximum file size is 20 MB), if needed.
Vendors may submit multiple candidates for consideration. If you are submitting multiple candidates upload ALL
candidate submissions as ONE (1) PDF file per role.
4. Work Location
Location: The Department of Children and Families reserves the right to discuss with the selected Vendor if the
position will be full-time or remote. The selected candidate will be required to attend onsite meetings and
presentations on select days throughout the month at DCF HQW at your own expense. Location is 2415 North
Monroe Street, Tallahassee, FL 32303 or at the specified location.
5. Need help with MFMP?
Contact the MFMP Customer Service Desk at 866-352-3776 if you have any questions regarding application
functionality.
Source : Abacus Service Corporation
