7/11 Customer Service Representative - 7-Eleven
Dover, VT 05356
About the Job
7/11
Specializes in providing outstanding service to customers while running a register and working on the sales floor; ensures that items meet the required stock levels and presentation standards; and that cleanliness and safety standards are met or exceeded; greets customers in a friendly manner and suggestively sells products to help increase sales; makes effort to ensure that customers leave with a good impression of the Company and are likely to return.
Responsibilities:
Specializes in providing outstanding service to customers while running a register and working on the sales floor; ensures that items meet the required stock levels and presentation standards; and that cleanliness and safety standards are met or exceeded; greets customers in a friendly manner and suggestively sells products to help increase sales; makes effort to ensure that customers leave with a good impression of the Company and are likely to return.
Responsibilities:
- Provides positive, personalized customer service by greeting each customer in a friendly manner, assisting with purchases, suggestively selling, and making sure products are available for purchase.
- Runs a Point of Sale (POS) system and monitors customer lines in order to expedite the sales process; interrupts all other activity when customer service is needed.
- Maintains knowledge of products and services offered by the Company and knows how to complete associated transactions.
- Adheres to federal, state, and local regulations and prohibits the sale of age-restricted products to individuals under the minimum age requirement.
- Takes an active role in promoting programs introduced by the Company; ensures established standards are adhered to.
- Plus many more job responsibilities.
Source : 7-Eleven
