(7497) Branch Manager - Coastal Welding Supply - American Welding and Gas

• Competitive pay structure with Performance Incentives
• Medical, Dental, & Vision Benefits with no waiting period
• A collaborative environment where your input is valued daily
• Company Life Insurance and Short-term & Long-term Disability
• 401(k) Retirement Savings Plan with Company Match
• Paid Holidays and Paid Time Off

• Lead and promote safety; organize safety meetings and strictly enforce safety rules.
• Ensure customer deliveries are dispatched in a cost-effective manner that meets customer expectations.
• Ensure phone, walk-in, and delivery customer service is upbeat, friendly, and tailored to identify the customer's need and solve it.
• Through management of sales, margins, and expenses, improve the operating income performance of the branch.
• Through management of the store ranking metrics, improve the branch's store ranking.
• Review and understand monthly financial statements and adjust to improve performance.
• Coordinate activities with other branches and/or immediate branch personnel to resolve any customer, sales, or operational problems or inquiries and ensure that issues are handled in a manner that enhances customer satisfaction.
• Accurately complete and submit all sales-related paperwork (e.g., shippers, invoices, inventory/tank audits, month-end reports, cash reconciliations, deposits, etc.) in a timely manner.
• Participate in the preparation of market information and annual sales analysis and forecast.
• Manage all branch personnel in accordance with company policies by hiring, training, motivating, planning, and directing work, providing performance feedback, developing associates, and resolving associate issues.
• Coordinate sales promotion activities and maintain and stock merchandise and display it so that it is attractive to customers. Maintain a clean and attractive store.
• Responsible for timely and quality performance appraisals of assigned personnel.
• Work in accordance with all policies procedures and rules as prescribed by State and Federal law and the Company.
• Evaluate and monitor the day-to-day activities of the branch to ensure cost-effective operations and make changes to ensure the same when required.
• Sell profitable sales growth to new and existing opportunities.
• Other duties may be assigned.

• Bachelor's degree or equivalent experience
• Previous management experience
• Intermediate-level computer skills
• A team player who takes ownership creates solutions, and drives for results to get the job done
• Excellent communicator who expresses consistency in words and actions and communicates directly and honestly
• Ability to work independently and under pressure to meet deadlines
• Ability to respond effectively to the most sensitive inquiries or complaints
• Strong leadership and relationship development skills
• Pleasant, professional, and courteous personality
• Strong administrative skills: organized, efficient, and versatile
• Excellent verbal and written communication skills
• Goal-oriented and self-motivated

American Welding & Gas, an employee owned company, is headquartered in Raleigh, NC. AWG traces its history to Valley Welding Supply in Billings, MT and Scott-Gross Company in Lexington, KY - both of which began in 1949. The Company has grown both organically and through acquisition to its present size. AWG manufactures and distributes industrial, medical, specialty and beverage gases and associated welding and safety supplies. We operate 76 retail locations and 16 gas fill plants located in seventeen states stretching from Montana through Georgia. AWG has 585 employees who serve our customers in over 30 states and Canada.