9-1-1 Dispatcher (Part-time) - MIDDLETON POLICE DEPARTMENT

JOB REQUIREMENTS: Question callers to determine their locations and the
nature of their problems to determine type of response needed. Determine
response requirements and relative priorities of situations, and
dispatch units in accordance with established procedures. Record details
of calls, dispatches, and messages. Scan status charts and computer
screens, and contact emergency response field units to determine
emergency units available for dispatch. Receive incoming telephone or
alarm system calls regarding emergency and non-emergency police and fire
service, emergency ambulance service, information, and after-hours calls
for departments within a city. Enter, update, and retrieve information
from teletype networks and computerized data systems regarding such
things as wanted persons, stolen property, vehicle registration, and
stolen vehicles. Relay information and messages to and from emergency
sites, to law enforcement agencies, and to all other individuals or
groups requiring notification. Observe alarm registers and scan maps to
determine whether a specific emergency is in the dispatch service area.
Maintain access to, and security of, highly sensitive materials. Monitor
various radio frequencies, such as those used by public works
departments, school security, and civil defense, to stay apprised of
developing situations. Read and effectively interpret small-scale maps
and information from a computer screen to determine locations and
provide directions. Maintain files of information relating to emergency
calls, such as personnel rosters and emergency call-out and pager files.
Learn material and pass required tests for certification. Answer routine
inquiries, and refer calls not requiring dispatches to appropriate
departments and agencies. Provide emergency medical instructions to
callers. Operate and maintain mobile dispatch vehicles and equipment.
Monitor alarm systems to detect emergencies, such as fires and illegal
entry into establishments. Test and adjust communication and alarm
systems, and report malfunctions to maintenance units. * OTHER
EXPERIENCE AND QUALIFICATIONS: Education, Training and Experience
Education High School Diploma or equivalent. Training Required -
Graduation from a Public Safety Dispatcher Certification or Degree
Program, or successful completion of on-the-job training as a public
safety dispatcher, telecommunicator, call taker or equivalent public
safety official. Experience Required At least one year of experience in
the operation of telecommunications equipment. Required At least one
year of experience in the police or public safety field. Preferred Prior
experience as a public safety dispatcher, telecommunicator, call taker
or equivalent in the Dane County area. Preferred Prior experience with
Central Square Public Safety Suite Computer-Aided Dispatch (CAD) and
Records Management Systems (RMS), Solacom Guardian phone system,
L3Harris radio system, or similar systems. * APPLICATION
INSTRUCTIONS: Apply Online:
https://www.governmentjobs.com/careers/middletonwi/jobs/4683615/police-dispatcher-part-time?pagetype=jobOpportunitiesJobs