911 DISPATCHER/COMMUNICATIONS SPECIALIST - City of Rockwall

Under general supervision of the Communications Supervisor, performs specialized clerical and dispatching work for the City’s law enforcement, fire/rescue, City services, and non-emergency situations.  Employees in this class monitor and coordinate telephone, radio, and teletype communications between unit personnel and among the general public.   Position is responsible for receiving, processing, and disseminating information in an accurate and timely manner to provide expeditious response to emergency situations.  Employees in this class perform considerable record maintenance functions requiring specialized knowledge of departmental rules and regulations, and apply acute attention to detail.