ABA Scheduling Coordinator - Kids First Services

ABA Scheduling Coordinator
Location: Montvale, NJ (4 days in-office, 1 WFH)
Employment Type: Full-time
Salary: $22-$25 per hour

                      Company Overview

We are a dedicated team in the healthcare industry focused on providing high-quality ABA services. Our company’s core mission is to make a meaningful difference in the lives of individuals with Autism Spectrum Disorder by providing support, care, and innovative programs that enable them to thrive. With a strong commitment to community outreach and service excellence, we aim to create an inclusive, supportive environment where everyone can succeed.

Our core values—integrity, collaboration, and continual improvement—guide our team as we deliver exceptional services. If you are passionate about making a positive impact, excited by the opportunity to help others, and eager to grow with a dynamic organization, we encourage you to apply.

                     Position Summary

The Scheduling Coordinator is responsible for coordinating and managing client services by scheduling the Behavioral Technicians in a healthcare environment. This role involves handling day-to-day scheduling tasks, ensuring timely delivery of services, and managing any changes that may arise. You will work closely with various teams such as the Intake Coordinator, Authorizations, and Client Coordinator to ensure smooth service delivery.

Key Responsibilities

• Coordinate Client Services: Manage the scheduling of client services, ensuring that all client needs are met efficiently.
• Schedule Services for Behavioral Technicians: Ensure that Behavioral Technicians are scheduled according to availability and client requirements.
• Manage Scheduling Tasks: Oversee all scheduling-related tasks, ensuring smooth operations and communication with clients and staff.
• Identify and Resolve Scheduling Conflicts: Address any conflicts or changes in the schedule and provide timely resolutions to ensure seamless operations.
• Support the Clinical Team: Pull relevant reports and data using Power BI and present to the clinical team to assist with decision-making.

Success Measurements

• Within 30 Days: Become familiar with the zones, learn the scheduling process and tools, and understand the scheduling nuances.
• Within 60 Days: Independently manage the scheduling of staff and clients, keeping up with the caseload, and ensuring no overdue tasks.
• Within 90 Days: Fully understand the scheduling processes and be prepared to take on quarterly projects (Rocks).
• By 1 Year: Fully operational in all facets of scheduling and actively identifying areas for optimization.

Requirements

• Experience: Entry-level experience in ABA (Applied Behavior Analysis) scheduling or similar role is preferred.
• Technical Skills: Proficiency in Central Reach and Power BI; knowledge of scheduling systems.
• Soft Skills:
  • Critical thinking and problem-solving
  • Strong organizational skills and ability to manage multiple tasks
  • Excellent communication skills and ability to work independently
  • Professionalism and ability to work in a fast-paced environment
  • Adaptability and creativity in solving scheduling conflicts

Perks & Benefits

• Health Benefits: Medical, dental, vision, and life insurance, with additional voluntary benefits.
• Paid Time Off: 15 days of PTO annually, to be used for vacation, sick time, or personal matters.
• Holidays: 10 floating holidays per year.
• Work-Life Balance: Flexible working arrangement, including one work-from-home day per week.

Equal Opportunity Employer

We are committed to creating an inclusive environment for all employees and applicants. All employment decisions are based on qualifications, merit, and business needs, regardless of race, color, religion, gender, or other protected characteristics.

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