ACT Program Director -Assertive Community Team - Child and Family Guidance Center
Dallas, TX 75247
About the Job
JOB TITLE: Assertive Community Team (ACT) Program Director
REPORTS TO: Director of Specialty Programs
JOB SUMMARY
The position provides day-to-day supervision and administrative oversight of mental health services delivered to seriously mentally ill consumers to ensure the adequate and appropriate delivery of services. Coordinates the delivery of care with the Behavioral Health Organization and other agencies and provides services to the consumer. Screens and evaluates potential consumers, prepares and submits initial service plans requesting authorization for ACT services. The position maintains primary administrative responsibility for team employees and supervision of staff in day-to-day activities, provides clinical oversight, training and support as needed, and provides management leadership to ensure delivery of quality, cost effective clinical services.
RESPONSIBILITIES
Team Supervision:
Client Care:
Community Representation:
Authorizations and Billing:
Reporting:
JOB QUALIFICATIONS
Knowledge:
Program Manager must have a strong understanding of mental health diagnoses, treatment, documentation, insurance and managed care, and ethical standards of care, as well as experience providing direct services. Must have a minimum of three years of experience working with people with SPMI, and must demonstrate adequate performance of leadership duties).
Education and License:
Must have been awarded a Masters Degree (M.S./M.A.) in social work or related field from a four-year college or university; and have three or more years of related experience. Must be a Texas Licensed Clinical Social Worker or Texas Licensed Professional Counselor, current and in good standing.
Skills:
Salary 75,000 yr.
REPORTS TO: Director of Specialty Programs
JOB SUMMARY
The position provides day-to-day supervision and administrative oversight of mental health services delivered to seriously mentally ill consumers to ensure the adequate and appropriate delivery of services. Coordinates the delivery of care with the Behavioral Health Organization and other agencies and provides services to the consumer. Screens and evaluates potential consumers, prepares and submits initial service plans requesting authorization for ACT services. The position maintains primary administrative responsibility for team employees and supervision of staff in day-to-day activities, provides clinical oversight, training and support as needed, and provides management leadership to ensure delivery of quality, cost effective clinical services.
RESPONSIBILITIES
Team Supervision:
- Facilitates team meetings to include morning report and weekly staffing with ACT psychiatrist.
- Provides clinical supervision of team personnel as assigned, including:
- ACT nurse
- QMHP case-managers
- Hospital Liaison
- Peer Support Specialist
- CSSPs and medical assistants to accomplish team accountabilities of client contact/care.
- Provides clinical support and back-up for team members working in the field and during non-work hours for the ACT on-call, crisis telephone.
- Interviews potential employees and makes employment recommendations.
- Provides administrative supervision including any necessary disciplinary action, which may include termination.
- Provides staff training, as needed.
- Responsible for monitoring time and attendance for team members.
- Responsible for other duties as assigned
Client Care:
- Coordinates client care and provides direct client care in the event of caseworker absence. Up to 50% of time is spent in direct client care.
- Provides therapy and treatment services to ACT clients as needed.
- Monitors contact documentation to ensure that it is clinically appropriate and submitted in a timely manner.
- Responsible for intake interviews with potential consumers/family members for the purpose of preparing and submitting requests for authorization for ACT services. Prepares other clinical documentation; psycho-social assessment, reports to the court, mental illness warrants, etc., as needed.
- Responsible for program operations to assist clients in fiscal responsibilities
Community Representation:
- Acts as agency representative at interagency meetings of providers as assigned.
- Participates in inner-agency meetings including hearing appeals, difficult case conferences, and other meetings as assigned.
Authorizations and Billing:
- Responsible for completing initial and subsequent authorization requests to agency payer sources in a timely manner
- Responsible for monthly billing of all authorized consumers
- Provide program process which supports organizational budgetary goals.
- Completes discharges of consumers no longer authorized or who have graduated from ACT services to a lower level of outpatient care. Facilitates their transition back to a lower level of care.
Reporting:
- Prepares and submits reports as needed.
- Generates oral and written communication with agencies outside of CFGC regarding ACT business including: other SPN’s, third party insurances, NTBHA, Hospitals, Social Security, the Criminal Justice system, Medicare, and Medicaid.
- Responsible for maintaining ACT program compliance with state requirements and all payer requirements and expectations.
JOB QUALIFICATIONS
Knowledge:
Program Manager must have a strong understanding of mental health diagnoses, treatment, documentation, insurance and managed care, and ethical standards of care, as well as experience providing direct services. Must have a minimum of three years of experience working with people with SPMI, and must demonstrate adequate performance of leadership duties).
Education and License:
Must have been awarded a Masters Degree (M.S./M.A.) in social work or related field from a four-year college or university; and have three or more years of related experience. Must be a Texas Licensed Clinical Social Worker or Texas Licensed Professional Counselor, current and in good standing.
Skills:
- Must have the ability to interpret and implement standards and policies.
- Must be goal oriented and capable of working independently.
- Must possess a strong understanding and ability to work with diverse populations including various cultures, racial groups, and socio-economic levels.
- Must have strong interpersonal and clinical skills to develop a strong clinical team to execute the program.
- Must have strong leadership development, personnel supervision, and management skills.
- Must maintain strong program coordination and the ability to develop and implement operational policies and procedures.
- Must have a working knowledge of Microsoft Outlook, Excel, Word, and Medisoft billing and scheduling system or similar product.
- Must have a high level of communication and writing skills.
Salary 75,000 yr.
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Source : Child and Family Guidance Center
