ADAS Service Coordinator - CollisionRight

Hey, it’s Adam, Director of ADAS Calibration Services. It has been an amazing voyage this year with CollisionRight and 360ALIGN. I am so proud to see the tremendous progress we've made in capturing required ADAS calibrations and other essential operations while keeping calibration revenue in-house. The CollisionRight team has been constantly improving, which means we are delivering safer vehicles than ever before. I’m excited to share that we are looking for our newest teammate to help us with our mission.

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What You'll Do:

• Service Coordination: Analyze ADAS calibration data, create work orders, and coordinate with technicians and repair facilities to ensure efficient service delivery.
• Documentation: Utilize automotive service information programs to verify repair requirements and manage internal collision center software for document uploads and billing.
• POS Management: Create work orders, add detailed notes, and finalize completed services using internal POS systems.
• Audits: Perform regular audits for open work orders to maintain accuracy and efficiency.
• Communication: Foster effective communication with internal and external teams to ensure smooth administrative operations.
• Customer Service: Build strong relationships with repair center personnel, clearly explaining ADAS recalibration needs and service planning.
• Training Participation: Engage in ongoing training sessions and maintain relevant certifications.

What We're Looking For:

• Experience: At least one year in automotive or collision repairs; ADAS calibration or collision repair experience preferred.
• Technical Skills: Knowledge of ADAS systems and automotive diagnostics; ability to use diagnostic tools and software.
• Certifications: ASE or I-CAR certifications preferred.
• Work Environment: Ability to work remotely with excellent time management and access to a suitable workspace; occasional travel for training may be required.
• Attributes: Self-motivated, with a positive attitude and a strong customer-focused approach; ability to manage multiple PC monitors for extended periods.

Why You'll Love Working Here:

• Autonomy & Fast-Paced Environment: Take ownership of your work in a dynamic, rapidly evolving industry. Every day brings new challenges and opportunities for growth.
• Supportive Culture: Join a positive, inclusive team that values collaboration, innovation, and open communication.
• Excitement in ADAS: Be part of the cutting-edge ADAS (Advanced Driver Assistance Systems) field, where innovation is constant and learning never stops.
• Growth Opportunities: With ongoing advancements in ADAS, we promote from within, offering plenty of room for career progression.
• Continuous Learning: Stay ahead with ongoing training and development in a field that's always evolving.
• Competitive Benefits: Enjoy competitive pay, paid time off, a Monday-to-Friday schedule, 401k with company match, multiple health plans, fully paid life insurance, paid holidays, and lucrative referral bonuses.

In summary, joining our team offers a unique blend of independence, excitement, growth opportunities, and a supportive work culture. We are an employee-centric team that acts with care, brings the right energy, and embraces challenges—all while using data-driven plans to achieve success.

Interview Process:

Our interview process is thorough — we aim to ensure each person that joins the team is the right fit for CollisionRight and 360ALIGN and that we are the right match for where you want to take your career journey. The process for this role is as follows:

• Intro Call with Recruiting: 30-minute phone call.
• Virtual Hiring Manager Interview: 45-60 minutes.

Equal Opportunity Employer

We are committed to creating a diverse and inclusive workforce and welcome applicants from all backgrounds, experiences, perspectives, and abilities.

This position description is intended to be dynamic and subject to change. Position requirements and essential functions may be altered from time to time based upon the needs of the organization and department. This position may be required to execute special projects or other related duties on occasion.