ALM Tools Administrator, Tampa FL - Confidential

**Experience Level:** Mid-senior
**Experience Required:** 8 Years
**Education Level:** Bachelor’s degree
**Job Function:** Information Technology
**Industry:** Financial Services
**Pay Rate:** $60 per hour
**Position Type:** 6-Month Contract to Hire
**Relocation Assistance:** No
**Visa Sponsorship Eligibility:** No

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**Job Summary:**
We are seeking an experienced ALM Tools Administrator to join our team on a 6-month contract-to-hire basis. In this role, you will support engineering project teams with ALM tool rollouts, configurations, and user training. You will be the first point of contact for user management, troubleshooting, and coordination with IT on ALM tool-related topics. This role requires excellent organizational, interpersonal, and communication skills, along with the ability to work independently across functional and geographic boundaries.

**Interview Process:**
The first round of interviews will be conducted onsite at our offices in Tampa, FL or Coppell, TX.

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**Key Responsibilities:**

- **Micro Focus ALM Administration:** Manage QC server licenses, create new users and projects, monitor tool usage, and provide customization support.
- Work closely with engineering domains to provide ALM tool support and assist the PMT organization in deploying tool suites.
- Develop training materials and conduct user training on ALM tools.
- Serve as the primary contact for users regarding ALM tool usage, issue resolution, scripting, and automation of repetitive tasks.
- Extract charts, dashboards, and audit reports from ALM tools to support engineering teams.
- Coordinate with IT on new tool rollouts and upgrades; test and validate new tools.
- Perform administrative tasks related to Micro Focus QC/ALM/Octane installation, upgrades, and environment design.
- Manage project migrations to the latest application versions, including patch implementation and validation.
- Proactively monitor centralized shared services such as license servers, databases, and application services.
- Handle the integration of Micro Focus and 3rd-party tools with QC/ALM/Octane.
- Customize and configure projects, design workflows, develop template projects, and implement dashboards and reports.
- Analyze and mitigate project and operational risks.
- Work with technical teams (network, database, architecture) to structure solutions.
- Create SQL queries, VB scripting, and Micro Focus QC/ALM OTA API for tool optimization.

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**Leadership Expectations:**

- **Champion Inclusion:** Foster an inclusive environment where every voice is heard and valued.
- **Communicate Clearly:** Ensure your messages are understood by listening, asking clarifying questions, and delivering purposeful communication.
- **Cultivate Relationships:** Build strong networks across functions, showing care and support for others.
- **Instill Ownership:** Drive accountability and execution to deliver results, encouraging initiative.
- **Inspire Growth:** Support personal and team development through coaching and mentorship.
- **Propel Change:** Challenge the status quo with critical thinking to innovate and drive growth.

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**Qualifications:**

- Minimum of 6 years of related experience in ALM tools administration.
- Bachelor's degree preferred, or equivalent experience.
- Hands-on experience with Micro Focus ALM, Octane, SQL, VB scripting, and QC/ALM API.
- Familiarity with tool integration, project migrations, and environment upgrades.
- Strong organizational, analytical, and problem-solving skills.
- Excellent verbal and written communication skills.

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If you have a passion for supporting engineering teams with cutting-edge ALM tools and thrive in a fast-paced, dynamic environment, this role offers an exciting opportunity to grow your career.

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