AP/AR Analyst - PowerSchool Group LLC

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you’re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere.

Team Overview

Our Accounts Receivable team is a passionate, high-performing group dedicated to supporting PowerSchool finance operations by ensuring accurate and timely financial transaction management. The team works directly with customers and peers, analyzing invoices, payments, and credit memos while handling a large volume of phone calls and emails. 

Description

The Accounts Receivable Analyst is accountable for optimizing and analyzing cash collection from PowerSchool customers. Duties include processing vendor invoices into the accounting system, obtaining approval for vendor payments, supporting the payment of invoices, and accurate record keeping.

Your day-to-day job will consist of:

• Making phone calls and corresponding with customers in a fast-paced goal-oriented Accounts Receivable department
• Updating, tracking, and delivering management and financial reports on a recurring basis
• Researching, resolving, and responding to issues and inquiries from customers
• Being responsible for reducing delinquency for assigned accounts
• Conducting data analysis, evaluating business processes, determining business needs, identifying requirements, and developing data system analysis
• Identifying and implementing process improvement opportunities in the collection process
• Establishing and maintaining effective and cooperative working relationships with customers and internal stakeholders
• Participating and sometimes leading team planning meetings
• Providing excellent and considerate customer service to customers and business partners
• Delivering a high level of service to achieve and maintaining high satisfaction levels and support customer retention

Minimum Qualifications

• 1-3 years experience in a business or data analyst role
• Bachelor’s degree or equivalent, or equivalent years of relevant work experience
• Ability to independently research, resolve, and respond to issues and inquiries from customers
• Excellent customer service and conflict resolution skills
• Strong oral, written, and verbal communication abilities
• Ability to prioritize and manage multiple projects at the same time
• Ability to identify and resolve complex problems requiring changes in priorities and workflows, or partnering with other business units

Preferred Qualifications

• 1-3 years experience with SalesForce and/or NetSuite systems
• Advanced MS Excel and PowerPoint Skills

Environmental Factors

• Constant indoor collaborative work environment in close contact with co-workers
• Frequent social interactions and interruptions
• Frequent work under time restraints
• Occasional travel

Physical Requirements

Lifting/Carrying:

• Occasionally carrying items weighing under 10 lbs.
• Rarely carrying items weighing between 10-20 lbs.

Twisting/Turning:

• Occasionally reaching over the shoulder
• Overhead and reaching outward
• Occasionally bending
• Frequently walking on normal surfaces
• Constant sitting

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. 

Compensation & Benefits

PowerSchool offers the following benefits:

• Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
• Flexible Spending Accounts and Health Savings Accounts
• Short-Term Disability and Long-Term Disability
• Comprehensive 401(k) plan
• Generous Parental Leave
• Unrestricted paid time off (known as Discretionary Time Off - DTO)
• Wellness Program, including ClassPass & Employee Assistance Program
• Tuition Reimbursement
• Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage

A reasonable estimate of the base compensation range for this position is $58,000 - $65,000 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; internal equity; internal pay ranges; and market data/range parameters.

EEO Commitment

PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accomodations@powerschool.com.