AV Technician IV - NLB Services
Chicago, IL
About the Job
Scope:
Works on complex assignments requiring a high degree of initiative
Requires minimal oversight and is proactive. May act as a team leader.
Your Roles and Responsibilities:
Lead installation of all AV equipment and displays to include: audio and video conferencing equipment, distributed audio, digital signage, control systems and all presentation systems.
Perform installation of structured cabling to include pulling, terminating and testing cat5e/6, video, RGB, HDMI, DVI and audio cables.
Ensure that SLAs and daily deliverables are met including ticket updates
Upload Crestron control programs to control processors and work with remote program team on control system certification.
Manage inventory, including weekly/monthly stock levels, returning product (RMA) and inventory DOA issues.
Follow all policies, standards or safety guidelines required by client
Lead problem solving and troubleshooting of any issue that may arise during an installation.
Perform equipment setups, breakdowns and troubleshoot issues during events.
Perform all necessary pre-event checks as required.
Liaise with cross-functional teams and internal users before and during events.
Interface with end users and vendors to address requests and requirements.
Identify and solve issues that impact client conference rooms.
Mentor others on the team.
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Required Qualifications/Skills:
High school diploma or general education degree (GED) 8+ years related experience and/or training; or equivalent combination of education and experience
Manages multiple tasks and deadlines
Networks with key contacts outside own area of expertise
Determines methods and procedures on new assignments and may coordinate activities of other personnel
Ability to think and work independently
Strong understanding of wiring and termination skills as well as proper installation techniques of all AV equipment
Excellent written and oral communication skills and strong customer service skills
Understanding of reading/understanding architecture, electrical, structural & AV systems drawings
Ability to work day, evening or weekend shifts and travel to support a distant event if required
Must have valid drivers license and safe driving record
Preferred Qualifications:
Various certifications
Physical Demand & Work Environment:
Must be able to sit, stand, stoop and bend for extended periods of time
Must have dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and to handle other office equipment
Must have ability to climb ladder, scaffolding or transported by lifts
Must have the ability to drive/operate a vehicle in a safe manner
Must be able to regularly lift and transport up to 15 pounds, as well as frequently lift and or transport moderately heavy equipment up to 50 pounds
Must have the ability to perform office-related tasks which may include prolonged sitting or standing
Must have the ability to move from place to place within an office environment
Must be able to use a computer
Must have the ability to communicate effectively.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.
Works on complex assignments requiring a high degree of initiative
Requires minimal oversight and is proactive. May act as a team leader.
Your Roles and Responsibilities:
Lead installation of all AV equipment and displays to include: audio and video conferencing equipment, distributed audio, digital signage, control systems and all presentation systems.
Perform installation of structured cabling to include pulling, terminating and testing cat5e/6, video, RGB, HDMI, DVI and audio cables.
Ensure that SLAs and daily deliverables are met including ticket updates
Upload Crestron control programs to control processors and work with remote program team on control system certification.
Manage inventory, including weekly/monthly stock levels, returning product (RMA) and inventory DOA issues.
Follow all policies, standards or safety guidelines required by client
Lead problem solving and troubleshooting of any issue that may arise during an installation.
Perform equipment setups, breakdowns and troubleshoot issues during events.
Perform all necessary pre-event checks as required.
Liaise with cross-functional teams and internal users before and during events.
Interface with end users and vendors to address requests and requirements.
Identify and solve issues that impact client conference rooms.
Mentor others on the team.
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Required Qualifications/Skills:
High school diploma or general education degree (GED) 8+ years related experience and/or training; or equivalent combination of education and experience
Manages multiple tasks and deadlines
Networks with key contacts outside own area of expertise
Determines methods and procedures on new assignments and may coordinate activities of other personnel
Ability to think and work independently
Strong understanding of wiring and termination skills as well as proper installation techniques of all AV equipment
Excellent written and oral communication skills and strong customer service skills
Understanding of reading/understanding architecture, electrical, structural & AV systems drawings
Ability to work day, evening or weekend shifts and travel to support a distant event if required
Must have valid drivers license and safe driving record
Preferred Qualifications:
Various certifications
Physical Demand & Work Environment:
Must be able to sit, stand, stoop and bend for extended periods of time
Must have dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and to handle other office equipment
Must have ability to climb ladder, scaffolding or transported by lifts
Must have the ability to drive/operate a vehicle in a safe manner
Must be able to regularly lift and transport up to 15 pounds, as well as frequently lift and or transport moderately heavy equipment up to 50 pounds
Must have the ability to perform office-related tasks which may include prolonged sitting or standing
Must have the ability to move from place to place within an office environment
Must be able to use a computer
Must have the ability to communicate effectively.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.
Source : NLB Services
