AVP, Partner Development Manager - Synchrony
Charlotte, NC
About the Job
Job Description:
Role Summary/Purpose
The Assistant Vice President, Partner Development Manager is responsible for contributing to business growth by expanding Synchrony's distribution channels through partnership with external platform providers to acquire new merchants and customers and by executing on product delivery for the next generation of consumer financial technology.
The Partner Development Manager requires multi-disciplinary skills of technical analysis, solutions design, financial understanding, commercialization and deep project management acumen to help accelerate the adoption of Synchrony's products through new distribution channels cultivated through partnerships. The Partner Development Program Manager will align closely with all stakeholders and manage the overall portfolio of partner developments in flight, including commercialization of active ones.
A strong technology and/or product background, combined with the ability to work closely with cross functional support teams, agile teams, product managers and internal business leaders while managing the implementation, are critical job requirements. The Partner Development Program Manager is comfortable with ambiguity, can operate in a fast-moving, agile environment, is a team player that collaborates well cross functionally and acts as an owner, proactively taking initiative.
This role offers a unique opportunity to be a key impact player and have significant involvement in Synchrony's growth agenda and will report to the VP, Product Integration.
_Our Way of Working_
_We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events._
Essential Responsibilities:
+ Work closely with Products, Strategy, Marketing, IT, Digital and other functional teams to lead and coordinate exploration efforts with prospective and existing partners to define parameters of the partnership, including but not limited to, addressable market opportunity, business case, integration requirements, and commercialization approach.
+ Partner with the Product/Capability Manager to develop and align on product roadmap to meet the partner integration roadmap, owning the discover and prioritization of cross-functional requirements
+ For active partners, partner with Go-To-Market teams to develop commercialization roadmaps, including resource requirements, gaining buy-in from key stakeholders to secure the resources needed
+ Own and oversee the execution of the integration execution plans, ensuring multiple agile teams are aligned roadblocks are identified and overcome to meet on time delivery
+ Provide leadership and own the escalation point for all issues that might arise across functional teams in assigned workstreams
+ Provide updates to senior leaders and other internal and external stakeholders on integration project statuses on a regular basis
+ Ensure adherence of all compliance and corporate governance policies throughout the implementation
+ Perform other duties and/or special projects as assigned
Qualifications/Requirements:
+ Bachelor's Degree or, in lieu of a degree, a high school diploma and 9 years of marketing or product experience in the credit card or financial services industries
+ Minimum of 5 years marketing or product experience that includes:
+ Knowledge of underlying digital payments technology or merchant point of sale CX
+ Ability to influence and coordinate multi-functional teams
Desired Qualifications:
+ Credit card, consumer finance, payments, financial services or retail services industry experience
+ 3+ years conversion or business integration experience
+ Agile, Scrum Master or Product Owner experience and certification
+ Demonstrated ability to manage complex initiatives and projects in a matrixed, high speed and quickly changing business environment
+ Outstanding communications, relationship building, influencing and collaboration skills
+ Demonstrated strong qualify/process improvement experience, with relevant examples that improved business performance and customer experience
+ Advanced problem-solving skills with the ability to develop innovative solutions in a fast-changing e3nvironment
+ Current on financial services, payments industry trends, competitors, emerging technologies and companies
+ Strong technical knowledge (financial services)
+ Strong UX/customer experience focus
+ Experience work with partners and vendors, where negotiation skills are required
+ Proactive, self-starter with a high degree of self-initiation
Grade/Level: 11
The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements:
+ You must be 18 years or older
+ You must have a high school diploma or equivalent
+ You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
+ You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
+ New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ (https://www.synchronycareers.com/our-culture/#diversity) , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Reasonable Accommodation Notice:
+ Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
+ If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time
Job Family Group:
Marketing
Role Summary/Purpose
The Assistant Vice President, Partner Development Manager is responsible for contributing to business growth by expanding Synchrony's distribution channels through partnership with external platform providers to acquire new merchants and customers and by executing on product delivery for the next generation of consumer financial technology.
The Partner Development Manager requires multi-disciplinary skills of technical analysis, solutions design, financial understanding, commercialization and deep project management acumen to help accelerate the adoption of Synchrony's products through new distribution channels cultivated through partnerships. The Partner Development Program Manager will align closely with all stakeholders and manage the overall portfolio of partner developments in flight, including commercialization of active ones.
A strong technology and/or product background, combined with the ability to work closely with cross functional support teams, agile teams, product managers and internal business leaders while managing the implementation, are critical job requirements. The Partner Development Program Manager is comfortable with ambiguity, can operate in a fast-moving, agile environment, is a team player that collaborates well cross functionally and acts as an owner, proactively taking initiative.
This role offers a unique opportunity to be a key impact player and have significant involvement in Synchrony's growth agenda and will report to the VP, Product Integration.
_Our Way of Working_
_We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events._
Essential Responsibilities:
+ Work closely with Products, Strategy, Marketing, IT, Digital and other functional teams to lead and coordinate exploration efforts with prospective and existing partners to define parameters of the partnership, including but not limited to, addressable market opportunity, business case, integration requirements, and commercialization approach.
+ Partner with the Product/Capability Manager to develop and align on product roadmap to meet the partner integration roadmap, owning the discover and prioritization of cross-functional requirements
+ For active partners, partner with Go-To-Market teams to develop commercialization roadmaps, including resource requirements, gaining buy-in from key stakeholders to secure the resources needed
+ Own and oversee the execution of the integration execution plans, ensuring multiple agile teams are aligned roadblocks are identified and overcome to meet on time delivery
+ Provide leadership and own the escalation point for all issues that might arise across functional teams in assigned workstreams
+ Provide updates to senior leaders and other internal and external stakeholders on integration project statuses on a regular basis
+ Ensure adherence of all compliance and corporate governance policies throughout the implementation
+ Perform other duties and/or special projects as assigned
Qualifications/Requirements:
+ Bachelor's Degree or, in lieu of a degree, a high school diploma and 9 years of marketing or product experience in the credit card or financial services industries
+ Minimum of 5 years marketing or product experience that includes:
+ Knowledge of underlying digital payments technology or merchant point of sale CX
+ Ability to influence and coordinate multi-functional teams
Desired Qualifications:
+ Credit card, consumer finance, payments, financial services or retail services industry experience
+ 3+ years conversion or business integration experience
+ Agile, Scrum Master or Product Owner experience and certification
+ Demonstrated ability to manage complex initiatives and projects in a matrixed, high speed and quickly changing business environment
+ Outstanding communications, relationship building, influencing and collaboration skills
+ Demonstrated strong qualify/process improvement experience, with relevant examples that improved business performance and customer experience
+ Advanced problem-solving skills with the ability to develop innovative solutions in a fast-changing e3nvironment
+ Current on financial services, payments industry trends, competitors, emerging technologies and companies
+ Strong technical knowledge (financial services)
+ Strong UX/customer experience focus
+ Experience work with partners and vendors, where negotiation skills are required
+ Proactive, self-starter with a high degree of self-initiation
Grade/Level: 11
The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements:
+ You must be 18 years or older
+ You must have a high school diploma or equivalent
+ You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
+ You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
+ New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ (https://www.synchronycareers.com/our-culture/#diversity) , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Reasonable Accommodation Notice:
+ Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
+ If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time
Job Family Group:
Marketing
Source : Synchrony
