Academic Systems Supp Engineer - 128203 - BYU
PROVO, UT
About the Job
Why work at BYU?
As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the university's mission: "To assist individuals in their quest for perfection and eternal life."
Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth all situated within a beautiful and historic campus make it hard to imagine a more inspiring place to work.
Academic Systems Support Engineer
Are you passionate about leveraging technology to enhance academic experiences? The Division of Continuing Education at Brigham Young University is seeking a dynamic and dedicated Academic Systems Support Engineer to join our team. In this role, you will play a crucial part in ensuring the seamless integration and functionality of academic systems, contributing to the success of our diverse and engaged student body. If you are a tech-savvy professional with a commitment to excellence in academic support, we invite you to apply and be a key player in advancing our mission of fostering continuous learning and academic achievement.
What you'll do in this position:
· Implementation and support
o Handle implementation, configuration and support of academic-related third-party technologies and services.
o Manage internal and external training for academic-related third-party technologies and services.
o Become SME in academic product-related technologies to answer questions and anticipate and mitigate issues.
o Use technology---including browser developer tools, APIs, etc. to solve problems.
o Identify, triage, troubleshoot, and propose solutions for problems with a technical component or impact.
· Evaluation and innovation
o Identify opportunities and risks related to external and internal technologies used by Continuing Education's academic products.
o Contribute to exploration, risk assessment, and evaluation of academic-related third-party technologies and services.
o Evaluate current processes and procedures and recommend changes considering current and upcoming technologies.
o Develop internal standards and best practices related to technologies used by academic products and follow them.
o Foster relationships of trust with all areas of the organization.
· Communication and project management
What qualifies you for this role:
Required
· A firm commitment to the mission of BYU.
· Bachelor's degree AND two years of related work experience OR the equivalent combination of education and experience.
Preferred
· Bachelor's degree in business administration, IT or a related field AND four years of related work experience spanning both the business and technology areas or equivalent combination of education and experience.
What we offer in return:
In addition to our competitive pay structure, this position comes wi
th fantastic benefits, including:
· 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
· Excellent work-life balance: 13 paid holidays + 22 days paid vacation + 12 sick days, accrued annually
· Employee assistance program, available to the employee and all members of their household
· Tuition benefits for employees and eligible family members
· Access to athletic facilities
· Excellent medical/dental benefits
· Short/long term disability benefits
· Paid parental and maternity leave
· Wellness program
· Free on-campus parking
· Free UTA passes for employee, spouse, and qualified dependents
· Discounts at the BYU Store and for many events at BYU
Employee Class: Administrative
Work Location: Provo Campus
Environment: General office or other equivalently good environment
Physical Exam Required: N
Physical Exam Details: N/A
Desired Start Date: As soon as possible
Job Close Date: 12/05/2023
Pay Level: 53
Approximate Starting Salary: $69,000 to $89,500 (DOQ)
Documents Required at time of Application:
Required: Cover Letter, Resume
Optional: Letter of Recommendation 1
*Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.*
*Brigham Young University is an equal opportunity employer, including disability and protected veteran status.*
*Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!*
As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the university's mission: "To assist individuals in their quest for perfection and eternal life."
Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth all situated within a beautiful and historic campus make it hard to imagine a more inspiring place to work.
Academic Systems Support Engineer
Are you passionate about leveraging technology to enhance academic experiences? The Division of Continuing Education at Brigham Young University is seeking a dynamic and dedicated Academic Systems Support Engineer to join our team. In this role, you will play a crucial part in ensuring the seamless integration and functionality of academic systems, contributing to the success of our diverse and engaged student body. If you are a tech-savvy professional with a commitment to excellence in academic support, we invite you to apply and be a key player in advancing our mission of fostering continuous learning and academic achievement.
What you'll do in this position:
· Implementation and support
o Handle implementation, configuration and support of academic-related third-party technologies and services.
o Manage internal and external training for academic-related third-party technologies and services.
o Become SME in academic product-related technologies to answer questions and anticipate and mitigate issues.
o Use technology---including browser developer tools, APIs, etc. to solve problems.
o Identify, triage, troubleshoot, and propose solutions for problems with a technical component or impact.
· Evaluation and innovation
o Identify opportunities and risks related to external and internal technologies used by Continuing Education's academic products.
o Contribute to exploration, risk assessment, and evaluation of academic-related third-party technologies and services.
o Evaluate current processes and procedures and recommend changes considering current and upcoming technologies.
o Develop internal standards and best practices related to technologies used by academic products and follow them.
o Foster relationships of trust with all areas of the organization.
· Communication and project management
What qualifies you for this role:
Required
· A firm commitment to the mission of BYU.
· Bachelor's degree AND two years of related work experience OR the equivalent combination of education and experience.
Preferred
· Bachelor's degree in business administration, IT or a related field AND four years of related work experience spanning both the business and technology areas or equivalent combination of education and experience.
What we offer in return:
In addition to our competitive pay structure, this position comes wi
th fantastic benefits, including:
· 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
· Excellent work-life balance: 13 paid holidays + 22 days paid vacation + 12 sick days, accrued annually
· Employee assistance program, available to the employee and all members of their household
· Tuition benefits for employees and eligible family members
· Access to athletic facilities
· Excellent medical/dental benefits
· Short/long term disability benefits
· Paid parental and maternity leave
· Wellness program
· Free on-campus parking
· Free UTA passes for employee, spouse, and qualified dependents
· Discounts at the BYU Store and for many events at BYU
Employee Class: Administrative
Work Location: Provo Campus
Environment: General office or other equivalently good environment
Physical Exam Required: N
Physical Exam Details: N/A
Desired Start Date: As soon as possible
Job Close Date: 12/05/2023
Pay Level: 53
Approximate Starting Salary: $69,000 to $89,500 (DOQ)
Documents Required at time of Application:
Required: Cover Letter, Resume
Optional: Letter of Recommendation 1
*Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.*
*Brigham Young University is an equal opportunity employer, including disability and protected veteran status.*
*Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!*
Source : BYU
