Access Specialist (Crisis) - Highland Rivers Health
Marietta, GA 30006
About the Job
There is a place for you at Highland Rivers Behavioral Health!
Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.
Job Summary: An Access Specialist is responsible for processing intake paperwork for individuals' seeking psychiatric stabilization and/or medical detox. The Crisis Service Center operates 24 hours a day, 365 days a year to provide short-term intervention designed to be time limited, generally a single episode of intervention that stabilizes the individual and moves the individual to the appropriate level of observation.
Are you ready to make a Difference?
Job Duties and Responsibilities:
Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.
Job Summary: An Access Specialist is responsible for processing intake paperwork for individuals' seeking psychiatric stabilization and/or medical detox. The Crisis Service Center operates 24 hours a day, 365 days a year to provide short-term intervention designed to be time limited, generally a single episode of intervention that stabilizes the individual and moves the individual to the appropriate level of observation.
Are you ready to make a Difference?
Job Duties and Responsibilities:
- Complete intake paperwork for processing of individuals for assessment and/or admission.
- Complete Point of Entry in Carelogic and BHL to ensure accurate processing of individuals receiving services.
- Review/update BHL to ensure accurate daily census.
- Review/maintain daily census logs to ensure accuracy and completion (CSC, Temp Obs, and CSU).
- Answer phones professionally using established protocols.
- Work with a variety of internal and external customers.
- Respond to individual, staff, and third party inquires in person or by phone.
- Maintain confidentiality for all indirect/direct service in accordance with agency policies and HIPPA policies.
- Other duties as assigned.
Source : Highland Rivers Health