Account Manager - IRC Industrial Roofing Company
Lewiston, ME
About the Job
At IRC, our greatest asset is our team: a dedicated group of hardworking individuals that help solve roofing challenges every day. We pride ourselves on creating a positive culture founded on mutual respect, great teamwork, and positive attitudes. By joining the IRC team, you will have the opportunity to learn or expand a skilled trade, serve the business community, and work hands-on with your peers.
Position Overview
We are seeking a dynamic Account Manager to join our team, specializing in managing commercial roofing and siding portfolios. In this role, you'll focus on building lasting client relationships while ensuring maximum performance and return on investment for their building envelopes. This position covers the Southern Maine and New Hampshire territory and demands a proactive, responsible approach.
Key Responsibilities
- Identify Business Opportunities: Actively prospect and qualify leads, researching potential clients and evaluating sales opportunities.
- Lead Development: Generate and follow up on leads to expand a robust client base.
- Product Knowledge: Stay informed about available products to offer tailored solutions to clients.
- Customer Support: Address client needs, provide information, resolve issues, and deliver tailored solutions.
- Quality Assurance: Ensure customer satisfaction through proper project close-out and billing accuracy.
- Continuous Learning: Participate in ongoing training to stay current with industry standards and best practices.
The Good Stuff
- Competitive Base Salary: Starting at $70,000 per year
- Generous Commission Structure
- Outstanding Benefits Package:
- Company vehicle and fuel card for work-related travel
- Paid holidays
- Paid training and professional development opportunities
- Health, vision, and dental insurance, with contributions covering both the employee and their family
- Short- and long-term disability insurance
- Life insurance
- 401(k) with company matching
Requirements and Qualifications
- Knowledge of commercial roofing systems, construction, or building services is highly preferred.
- Proficiency with computer applications such as Word, Excel, and data entry; experience with Roof CAD is a plus.
- Ability to physically inspect roofing systems, including climbing ladders, measuring, and occasional lifting.
- Minimum of 4 years' experience in a relevant field (B2B sales, outside sales).
- High school diploma or equivalent education is required.
About Us
Industrial Roofing Company (IRC) is committed to equal opportunity employment. We value diversity and prohibit discrimination based on race, gender, sexual orientation, veteran status, or any other protected characteristic. We strive to foster an inclusive workplace where all employees are treated with respect.
Our Mission
IRC offers comprehensive roof management and industrial roofing & siding solutions to commercial building owners and public institutions across the Northeast. We are committed to delivering services with transparency, integrity, and excellence to meet all your building, roofing, and siding needs.
IRC's Core Values
Commitment to Employees: Our employees are the key to our success. We strive to provide the support and development they need to be safe, successful, and satisfied in their work.
Safety: We work hard to ensure that safety is a continuing priority for employees.
Customer Focus: We strive to build trust and long-lasting relationships with our customers.
Conduct Business with Integrity: Through honesty and fairness, we build strong, trusting relationships with customers, vendors, and employees.
Strong Work Ethic: Through hard work, effective leadership, planning, skill development, and innovation, we maintain a high level of productivity, bringing value to the company and our customers.
Industrial Roofing Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by Federal, State, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.