Account Representative - MSO CBO USC Care - Full Time 8 Hour Days (Non-Exempt) (Non-Union) - University of Southern California

Provide administrative support to the Consolidated Billing Office (CBO). Provide support, data entry, research and projects in assigned unit. Work as a member of the billing team to provide smooth operational flow resulting in optimum customer (internal and external) satisfaction and effective/efficient processes. Ensures that all related documents are accurately sorted and separated to ensure the appropriate billing needs and processes are addressed according to a complex set of guidelines for each client and/or payor. This position may be If Assigned to Payment Posting: Prepare and reconcile payment batches, input payment data, review reports for accuracy, makes corrections as necessary. The Account Representative will maintain consistent productivity standards as appropriate for their unit as well as maintain an average of 90% (score of 9.0) or better on Quality Reviews. Minimum Education: • High School or GED Minimum Experience/Knowledge: • Two to three years’ experience in medical billing, coding, charge entry • Working knowledge of Medicare, Medi-Cal/Caid, HMO, PPO, Commercial and Private Pay preferred. • Working knowledge of CPT & ICD-9 and ICD-10. • Experience with Computerized billing systems, Computer Peripheral Equipment, Fax, Personal Computer, Photocopier, and Scanning, and laws governing charging and collection efforts • Knowledge of compliance, cost reimbursement, and insurance negotiating procedures. • Ability to maintain confidentiality of sensitive information. Ability to recognize, evaluate, solve problems, and correct errors. • Ability to deal courteously with patients and the public. • Skill in establishing and maintaining effective working relationships with medical/office staff, insurance, organizations and the public. • Excellent verbal and written communication skills. • Ability to multi-task in a fast paces environment, prioritize projects and work independently with attention to detail. • Demonstrate a high level of professionalism, customer service and interpersonal skills and operate under strict confidentiality. Required License/Certification: • Fire and Safety Certification. (If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date. The hourly rate range for this position is $22.00 - $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is a smoke-free environment USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law. Read USC’s Clery Act Annual Security Report Affirmative Action and Equal Opportunity Plan Pay Transparency Non-Discrimination USC is an E-Verify Employer Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$112318.htmld USC is a leading private research university located in the heart of downtown Los Angeles – a global center for arts, technology and international business. As the largest private employer in the city – responsible for more than $5 billion annually in economic activity in the region – we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills. As a USC employee, you will enjoy excellent benefits and perks, and you will be a member of the Trojan Family - the faculty, staff, students and alumni who make USC a great place to work. Application help If you need assistance during the application process, see our application help. (If you already work for USC, see Your USC career.) At any point you may also contact our HR Service Center for help at (213) 821-8100 or uschr@usc.edu.