Accounts Receivable Specialist at Spring Education Group
West Chester, PA 19380
About the Job
Accounts Receivable Specialist
Spring Education Group is a multi-brand education network of superior private school institutions spanning infant care through high school. The network (currently composed of approximately 220 schools) brings together some of the best private school programs in the country, with proven track records educating children through unique and carefully crafted curricula.
Spring Education Group is seeking a talented A/R Specialist to join our team! SEG is committed to providing top-tier educational experiences for students. Our team plays a vital role in ensuring financial processes run smoothly, supporting the broader mission of fostering academic excellence. This hybrid position requires 2-3 days per week in our West Chester, PA office.
What We Offer
We offer a competitive compensation package to our full-time employees, including:
- Health, vision, and dental benefits
- Paid holidays and sick days
- 401(k) plan with company match
- Professional development opportunities
About the Role
As an Accounts Receivable (A/R) Specialist, you will be at the heart of our financial operations, ensuring that student billing and related revenue transactions are accurately managed. You will monitor and process enrollment transactions, handle tuition payments, and resolve account issues with a focus on customer satisfaction. Your work will support the seamless operation of our multi-site environment.
Responsibilities
- Monitor and process enrollment transactions, tuition payments, and program changes in NetSuite.
- Follow up with customers on past due balances and declined payments.
- Review and process accounts receivable, deferred revenue, and related transactions.
- Handle credits, refunds, and purchase card transactions as needed.
- Communicate with parents, students, and administrators about account statuses and provide timely responses to inquiries.
- Collaborate across departments to promptly resolve issues.
- Maintain up-to-date documentation of job responsibilities and procedures.
Skills and Experience
- Associate degree in business/finance or 3+ years of relevant accounting experience.
- Strong customer service skills with a focus on communication and problem-solving.
- Proficiency in accounts receivable systems and intermediate Excel skills.
- Ability to meet deadlines and manage priorities in a fast-paced environment.
- High ethical standards and attention to detail.
- Strong verbal and written communication skills, with the ability to work well within a team.
Additional Requirements
- Flexibility to work extended hours when needed to resolve customer issues.
- Proficiency in Microsoft Office and other Windows-based applications.
- Strong organizational skills with excellent follow-up and empathy for customer needs.
Other details
- Job FunctionHome Office
- Pay TypeSalary
- Employment IndicatorFull Time
- Required EducationAssociate Degree
