Admin Assistant/CSR - Zerorez
Sacramento, CA 95820
About the Job
This job is an entry level position that pays hourly plus commission & bonus. This role still has pre scheduled hours to work with allot of room for growth. We currently looking for full time Tuesday- Saturday but are open to a more part time set up for the right candidates that can work Saturdays. We are opening up multiple new departments and locations and will need good people with in-house experience. This position will be working directly under our call center admin, being trained how to effectively manage and schedule routes for a high level team and provide knowledgeable customer service to customers over phone looking to schedule.
The admin assistant will team up with Admin to achieve company goals. The skills built in this role are very valuable. Bonuses for this role are based on company wide goals and commission on individual bookings. This requires some warm sales experience as we are a company with a high volume of inbound inquiries and leads to follow up on. Training on our services and custom software will be provided.
The admin assistant will team up with Admin to achieve company goals. The skills built in this role are very valuable. Bonuses for this role are based on company wide goals and commission on individual bookings. This requires some warm sales experience as we are a company with a high volume of inbound inquiries and leads to follow up on. Training on our services and custom software will be provided.
Skills and qualifications:
- Organization.
- Patience.
- Dog friendly.
- Open to grow with the company.
- Coachable.
- Basic Computer skills.
- Strong communication skills.
- Detailed oriented.
- Adaptive.
- Ability to learn quickly.
- Ability to work alone.
- Team player.
- Positive energy & self-motivated.
- Schedule will generally be Tuesday - Saturday (Short day on Saturday).
- Found Waldo at least once.
A day on the job:
- Answering calls, booking clients, saving jobs through routing tactics and answering any questions they have. Returning emails, text and phone calls with the goal of scheduling in mind, as well as dispatching with the field ops team for route management.
- Learning our services and asking allot of questions.
- Scheduling in bound leads and managing their expectations for service. Writing notes for each job that field ops needs to know to help the customers experience be fantastic.
About Zerorez:
At Zerorez we are all about green healthier living for our clients and "growth for good" for our team. Positions with us are not just about a job or income. We dedicate ourselves to creating a platform for our people to be successful on. Not just for success in the company and job but in life and the future. We have a core team that is with us for the long term but have also seen others come on for a few years and successfully were able to showcase their skills because of their success on our team to move towards greater interests! We truly know and believe that everyone who is or has been on our team has bettered their career and life by doing so :)
Source : Zerorez
