Administrative Assistant - FirstService Residential
Chicago, IL
About the Job
Job Overview:
As an Administrative Assistant, you’ll be responsible for assisting tothe administration and coordination of all day-to-day operations of an assigned Community Association. Your daily responsibilities willincluderesolvingcustomer serviceconcerns and maintaining communication withBoardof Trustees and homeowners.
This opportunity is availableat a property in downtownChicago, Illinois.
Your Responsibilities:
+ Providestaff support and guidanceto ensure that the needs or desires of the homeowners, Board of Directors, and Community Managerarebeing addressed.
+ Maintain a level of service excellence in all interactions with residents, vendors, staff, andcolleagues withknowledge and enforcement of the Community Governing Documents.
+ Process work order requests issued by owners, maintenance team, and Community Manager. Monitor progress of each, following up as needed to close each work order to completion.
+ Data entry including contact information, emergency information,and insurance certificates for unit owners. Update information as appropriate anddistributeon a quarterly basis.
+ Create and distribute communications to homeowners, includingscheduled maintenance notices, rule reminders, holiday notices, meeting notices, and other pertinent association business information.
+ Maintain office calendar to reflect move-ins and move-outs, deliveries, meetings, inspections, scheduled maintenance, and scheduled time off.
+ Faxing, scanning, and filing Association and homeowner’s documents as directed by the Community Manager.
+ Developing new owner packets includingClickPayand Cable information, data entry for new homeowner and emergency contact, and newly ordered intercom tags.
Skills & Qualifications:
+ Associate’sdegree or higher in Business or a related field, or equivalent experience in an administrativecapacity.
+ Works effectively with coworkers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses problems and issues constructively to find mutually acceptable and practical business solutions.
+ Mustpossessa high energy attitude and an ability to multi-task/prioritize different projects at any given time.
+ Superior oral and written communication skills.
What We Offer :
As a full-time associate, you will be eligible for full comprehensive benefits including your choice of multiple medical plans, dental, vision, life insurance, short-termand long-term disability, legal, identity theft, and pet insurance. You will also be eligible for company-paid life insurance and benefits from our employeeassistanceprogram. In addition, you will be eligible for paid time off, paid holidays,tuition reimbursement,and a 401(k)with company match.
Disclaimer Statement
The above informationonthis description has been designed toindicatethe general nature and level of work performed by employees within this classification. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules,dutiesand responsibilities to this job at any time.
#LI-MM1
As an Administrative Assistant, you’ll be responsible for assisting tothe administration and coordination of all day-to-day operations of an assigned Community Association. Your daily responsibilities willincluderesolvingcustomer serviceconcerns and maintaining communication withBoardof Trustees and homeowners.
This opportunity is availableat a property in downtownChicago, Illinois.
Your Responsibilities:
+ Providestaff support and guidanceto ensure that the needs or desires of the homeowners, Board of Directors, and Community Managerarebeing addressed.
+ Maintain a level of service excellence in all interactions with residents, vendors, staff, andcolleagues withknowledge and enforcement of the Community Governing Documents.
+ Process work order requests issued by owners, maintenance team, and Community Manager. Monitor progress of each, following up as needed to close each work order to completion.
+ Data entry including contact information, emergency information,and insurance certificates for unit owners. Update information as appropriate anddistributeon a quarterly basis.
+ Create and distribute communications to homeowners, includingscheduled maintenance notices, rule reminders, holiday notices, meeting notices, and other pertinent association business information.
+ Maintain office calendar to reflect move-ins and move-outs, deliveries, meetings, inspections, scheduled maintenance, and scheduled time off.
+ Faxing, scanning, and filing Association and homeowner’s documents as directed by the Community Manager.
+ Developing new owner packets includingClickPayand Cable information, data entry for new homeowner and emergency contact, and newly ordered intercom tags.
Skills & Qualifications:
+ Associate’sdegree or higher in Business or a related field, or equivalent experience in an administrativecapacity.
+ Works effectively with coworkers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses problems and issues constructively to find mutually acceptable and practical business solutions.
+ Mustpossessa high energy attitude and an ability to multi-task/prioritize different projects at any given time.
+ Superior oral and written communication skills.
What We Offer :
As a full-time associate, you will be eligible for full comprehensive benefits including your choice of multiple medical plans, dental, vision, life insurance, short-termand long-term disability, legal, identity theft, and pet insurance. You will also be eligible for company-paid life insurance and benefits from our employeeassistanceprogram. In addition, you will be eligible for paid time off, paid holidays,tuition reimbursement,and a 401(k)with company match.
Disclaimer Statement
The above informationonthis description has been designed toindicatethe general nature and level of work performed by employees within this classification. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules,dutiesand responsibilities to this job at any time.
#LI-MM1
Source : FirstService Residential
