Administrative Assistant - Forte Strong, INC

Summary of position

The Admin Assistant is responsible for managing all aspects of client billing and collections using billing and tracking software, especially setting up and closing out accounts. They are responsible to pay bills, deposit checks, sort mail, respond to email, file paperwork, answer client’s billing questions, manage employee time-cards and payroll, onboard and offboard new employees, audit employee files, file paperwork, fill out forms, etc. They also provide support to the Operations Director by fulfilling all assignments delegated to them by the Operations Director and generally support the Operations Director in the fulfillment of the Operations Director’s responsibilities.

Additional Duties and Responsibilities

Additional Administrative Assistant Duties and Responsibilities:

• Manages expense policy/tracking via expense management software (Ramp)

• Follows up with clients who are overdue on their accounts

• Orders supplies for the office

• Addresses problems and concerns with service providers

• Pays contractors

• Cuts checks for students

• Conducts Financial Reviews

• Audits & keeps employee files up-to-date 

Skills

• Clear concise written and verbal communication

• Discretion; discernment of what information is appropriate to share and with whom

• Ability to efficiently and effectively manage workflow to complete tasks

• Ability to communicate and maintain effective and appropriate boundaries with clients

Qualifications

• Excellent communication skills, written and verbal

• Pass a background test

• Must not have any drug related charges

• Must not have sexual misconduct charges

• Must pass a drug test

• Must obtain and maintain a CPR/First Aid certification

• Must review Provider Code of Conduct

• Must have an active driver’s license and reliable transportation

Looking for an administrative assistant to provide high-level administrative support. Responsibilities include preparing invoices, reports, emails, and other documents, using word processing, spreadsheet, database, or presentation software. May also be asked to conduct research, compile data, and prepare papers for consideration and presentation for their direct supervisor to present to the directors and the business owner. General office duties, such as ordering supplies, maintaining records management database systems and paper filing systems, performing basic bookkeeping work and managing employee payroll.

 Must be able to read and analyze policy and procedure documents and various reports to determine their significance and plan their distribution. Similarly to open, sort, and distribute incoming correspondence, including email.

Must be able to use a variety of technological tools such as photocopiers, scanners, and notebook computers, accounting software, and various other software like Google’s business suite.

Must be knowledgeable in administrative and clerical procedures and systems, computers and electronics, administration and management, customer and personal service. 

Necessary skills include the ability to convey information to others effectively, manage time efficiently, be socially perceptive, give full attention and listen intently to what others have to say, as well as the ability to communicate effectively through writing.

 Individuals applying for this position need to be very dependable, cooperative, and have a strong attention to detail.