Administrative Business Partner (Remote Seattle) - Aircall

Aircall is a place where voices are valued.

Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18,000+ customers (and growing) to make authentic, human connections.

Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, or at home – everyone has a voice that is valued.

Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.

About The Job:

As an Administrative Business Partner at Aircall, you play a central role in the leadership team's business operations and activities: you anticipate the needs of the C-suite, resolving operational and administrative issues before they arise and ensuring the team stays focused on their projects. Your agility in adapting to a changing environment and your knowledge of Aircall products and services strategically support your team's projects. With strong business judgment and communication skills, you interact with various stakeholders and job functions.

Administrative roles at Aircall are filled by organized and dependable individuals driven by the shared goal of helping the company achieve success. Working behind the scenes, you make a significant impact on the people you support and Aircall users worldwide. Your ability to lead and manage simultaneous projects is crucial, as is your skill in communicating effectively with stakeholders at all levels of the organization.

You will report directly to the company's Chief HR Officer. This role can be based remotely in Seattle or hybrid in our San Francisco office.

What you'll do:

• Perform a wide range of administrative tasks efficiently, including calendar management, travel arrangements, expense reports, and meeting organizational deadlines with meticulous attention to detail.
• Plan, manage, and execute team offsites, events, and activities.
• Oversee purchase order management, ensuring accuracy and compliance with company policies.
• Handle office administration tasks, including office supplies management, vendor relations, and facilities coordination.
• Work with the global teams to ensure the successful execution of regularly scheduled domestic and international meetings, events, or projects.
• Serve as a lead and manager for small projects within the organization.

What you'll bring:

• Bachelor's degree or equivalent practical experience.
• Typically 3 years or more of administrative experience in a high-tech or international environment, focusing on core administrative tasks such as travel management, expense reports, calendar management, and facilities coordination.
• Experience supporting an organization and directly managing weekly team meetings, including agenda ownership and content preparation.
• Experience serving as a lead for projects.
• Proficiency in purchase order (PO) management and office administration.
• Experience supporting C-suite leaders or equivalent.

Preferred Qualifications:

• Knowledge of process, project, and program management theory and practices, with the ability to apply them to solve operational issues.
• Ability to act as a focal point of contact for other departments and external suppliers, handling confidential information appropriately.
• Ability to build efficiency and effective responsiveness into existing operations and help define new operational strategies.
• Ability to effectively communicate and collaborate with a diverse range of people and job functions.
• Ability to maintain extreme confidentiality and exercise good judgment in decision making.

Compensation:

Key traits we look for:

You are coachable, you are resilient, you are solution-oriented coming to the table with great ideas, and you find the fun in a good challenge!

We will invest in you, as you invest in us. We believe that owning your growth and owning your success starts with you, but it's up to us to help provide the platform for learning, growing and building your career!

Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.

Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.

We’re creating a place where great people trust one another and thrive together.

People flourish at Aircall and now is the time to be part of the team and the journey we’re on.

Why join us?

Key moment to join Aircall in terms of growth and opportunities.

️Our people matter, work-life balance is important at Aircall.

Fast-learning environment, entrepreneurial and strong team spirit.

45+ Nationalities: cosmopolite & multi-cultural mindset.

Competitive salary package & equity.

Medical, dental, and vision insurance is 100% covered.

401k plan with company matching!

️Unlimited PTO — take the time you need to come to work feeling great!

️Wellness, internet, and childcare reimbursements.

Generous parental leave policy.

DE&I Statement:

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.