Why Patients Need You

A career with us is about discovering breakthroughs that change patients’ lives. A high performing administrative team is essential to bringing those therapies to people all over the world and making a positive difference.  We need dedicated colleagues like you who are efficient, find solutions and collaborate with others to achieve our purpose.

Reporting to the Head of Clinical Research Pharmacy (CRP), the Administrative Lead is to work independently in an administrative professional role, generating high quality results in an effective and efficient manner using and improving Pfizer systems and processes to support the Clinical Research Pharmacy Team and Andover-based GCS colleagues. An Administrative Lead is to be able to contribute to high quality business results coupled with wider business process thinking, planning and input, based on advanced knowledge of business administration.

What You Will Achieve

Your strong communication and collaboration skills will help the administrative team to run its operations efficiently. You will focus primarily on supporting business leaders by providing administrative support activities and coordinates services either internally or through an outsourced service. You will also be responsible for managing records and files, verifying data, responding to mails and scheduling meetings, amongst other things. You will be the key point of contact for administrative activities and execution.

As part of the administrative support team, you are recognized as an advisor to other colleagues in your group due to your comprehensive knowledge and skills in your area and understanding of the larger organization. You are innovative in identifying solutions to problems by taking a broader perspective that benefits the organization. You encourage collaboration and communication within the team and across groups to influence desired outcomes. You train others and provide guidance to the team that helps us achieve our goal of creating breakthroughs that change patients’ lives.

How You Will Achieve It

• Create agendas, schedule appointments and issue meeting minutes when appropriate or as requested for meetings and conference calls.

• Manages own time and professional development

• Prioritizes workflow and effectively completes assigned tasks

• Assists in prioritizing work of less-experienced colleagues

• Assists in tracking resources (e.g. budgets and headcount)

• Has strong knowledge and skills for providing administrative and project support for the clinical pharmacy group, fellows, and GCS-Andover colleagues

• Arranges and coordinates travel for Leadership Team members

• Takes responsibility to expand own knowledge

• Independently applies skills and knowledge to achieve broad objectives

• Takes initiative to establish relationships to other work processes and projects

• Completes a variety of assignments

• Completes non-routine assignments with minimal guidance

• Identifies and implements work process improvements

• Proactively shares knowledge and expertise with others within own work group

• Identifies problems and relevant issues in non-routine situations in structured environment

• Makes decisions that require choosing among known options. Resolves nonrecurring problems

• Ability to make decisions that affect own work group

• Applies sound judgment to determine work methods and procedures appropriate to a variety of complex situations

• Applies sound judgment to adapt and refine standard methods

• Be responsible and accountable for own actions

• Works under general supervision

• Completes recurring assignments independently and selects the most appropriate method or approach to do so within prescribed limits of authority

• Refers only new or unusual problems to supervisor

• Work is only reviewed periodically for soundness

• Proactively promotes teamwork; motivates others to achieve team objectives

• May influence the team to achieve desired outcomes and represents work group or department on cross-functional teams

• Handle all duties with a high degree of integrity, professionalism and confidentiality.

• Organize documents and maintain an inventory of electronic and hard copy files allowing for easy access.

• Provide administrative/secretarial support and serve as backup administrative/secretarial support for other departments, when necessary.

• Manage purchase orders through Ariba system and tracking invoices.

• Manage set-up and logistics for large or off-site meetings.

• Proactively and independently organize and expedite workflow and initiate follow-up, particularly when leader is offsite.

• Contribute ideas, fostering pace and enthusiasm, negotiating timely execution of work.

• Take personal accountability for quality of own work that impacts the department, manages own time, professional development, prioritize workflow.

Qualifications

Must-Have

• A Bachelor’s degree

• Office management experience preferred

• Fluent in written and spoken English 

• 6+ years' experience
• Demonstrated planning and organizing skills
• Demonstrated administrative experience with an ability to carry out all office functions proficiently, and to complete quality work on a timely basis
• Excellent attention to detail and interpersonal skills
• Excellent judgment as well as the ability to work with confidential documents and information
• Proficiency in Microsoft Office Suite required, especially PowerPoint, Excel, Word, and other features

Nice-to-Have

• Master’s degree is desirable. 

• Project Management experience preferred

• Experience managing/coordinating travel is a plus

• Prior experience as an Administrative Assistant supporting executive leadership in a global organization

• Knowledge of the pharmaceutical industry and healthcare environment

PHYSICAL/MENTAL REQUIREMENTS

Office work only

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

Travel is approximately 10% for this role.

Work Location Assignment: On Premise

The salary for this position ranges from $31.82 to $53.04 per hour. In addition, this position offers eligibility for overtime, weekend, holiday and other pay premiums depending on the work schedule and the Company’s policies. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided applies only to the United States - Massachusetts - Andover location.

Relocation assistance may be available based on business needs and/or eligibility.

Administrative

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