Administrative Manager for Survey Operations - Tri-Tech Surveying & Engineering

Tri-Tech Surveying has an immediate opening for an experienced Administrative Manager for Survey Operations in Houston, Texas. The Administrative Operations Manager plays a crucial role in overseeing production processes, maintaining relationships with internal teams and clients, and ensuring customer delivery dates and quality expectations are met.

We know that our ability to provide the highest level of consistent, accurate and timely engineering, surveying, and planning services to our commercial customers and residential clients begins with our incredible employees. Because of this, we offer competitive salaries, a complete benefits package, and the opportunity for advancement within our steadily expanding company.

Benefits, Incentives and Career Development:

• Medical, Dental and Vision (Employer/Employee Cost Sharing)
• Company Paid Short-Term and Long-Term Disability Insurance & Company Paid Life Insurance
• 401K Program + Employer Match
• Professional Organization Membership Fees
• Continuing Education
• 9 Paid Holidays
• 2 Weeks Paid Vacation (prorated 1st year)
• Annual Bonus Opportunity
• Employee Referral Program

Principal Duties and Responsibilities:

• Coordinate activities by scheduling work assignments, setting priorities, and directing the work of subordinate employees.
• Manage production schedules to meet delivery deadlines and production goals.
• Identify staff development and training needs.
• Prepare and present reports on production performance, including progress against targets and issue resolution.
• Analyze production data to inform decisions and recommendations.
• Manage special orders or customized requests as needed.
• Identify opportunities for process improvements to enhance efficiency and productivity.
• Handle calls/emails for quotes, including updates on previous company surveys.
• Process new and existing orders and prepare field packages.
• Invoice and distribute surveys to clients (collect payment before releasing survey as needed).
• Keep open communication with accounting on monies owed.
• Stay current with open jobs and keep open communication between staff/drafting and clients in conjunction with RPLS.
• Maintain weekly status list.
• Keep open communication with field crews throughout the day.
• Maintain and manage jobs and clients in database, including scanning of data.
• Type & maintain general correspondence, forms, memos, charts, tables, etc.
• Track job orders, communicate any significant increase/decrease in workload.
• Keep Client Information/Procedures up to date.
• Prepare various reports as necessary.
• Handle and/or assist with invoicing as needed.
• Assist with backing up duties of Technical Field Operations Manager in their absence.

Job Requirements:

Knowledge, Skills & Abilities:

• Construction or land surveying knowledge a plus.
• Strong attention to detail and commitment to high-quality work.
• Strong leadership, organizational, and problem-solving skills.
• Must have excellent computer skills with working in Microsoft Office along with good data entry skills. Sage experience a plus.
• Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.

Education & Experience:

• At least three years in a full-charge supervisory/management capacity
• Ability to maintain flexible work schedule
• Qualified to a High School Diploma or equivalent standard is required, any additional education a plus.

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