Administrative - Processing Specialist - Cogent Infotech Corporation
Mesa, AZ 85201
About the Job
- The Processing Specialist position requires strong attention detail, a high level of quality and demonstrated priority and time management skills.
- This position reports to the VioLogics Transactional Supervisor.
Position Overview:
- This position will require strong attention to detail, a high level of quality and accuracy, and time management skills.
- This position will review and process documents, perform various auditing tasks, and perform research on vehicle related violations in a high-volume processing environment.
- Accurately maintain functional reporting
- Open, Count, Sort, Review, and Scan incoming Mail
- Audit Source documents against established rules for quality assurance
- Develop and maintain product, process, and technical knowledge related to processes and services
- Meet the performance goals established for the position
- Collaborate with internal and external partners
- Exhibit effective verbal and interpersonal communication skills tailored to the audience
- Notify leadership of any system issues, client concerns, process breakdowns, and other feedback to ensure quick review and resolution
- Assist with special projects from leadership on an as-needed basis
- High School Diploma or equivalent
- Previous experience in an office environment performing administrative duties including inbound mail processing, auditing or review, outbound mail processing, data entry, quality control, and/or related administrative duties
- Strong PC skills including basic proficiency in Word and Excel
- Ability to use various equipment including computers, copier, scanner and mail opening machine
- Ability to navigate through internet-based system screens
- Strong attention to detail and quality driven
- The ability to problem solve using analytical thinking
- Excellent written and verbal communication skills
- Exceptional aptitude and flexibility towards serving and assisting others
- Able to recognize a problem and escalate to the appropriate team member for resolution
- Able to lift up to 20lbs
Source : Cogent Infotech Corporation
