Administrator - BZB - Maximus

You need to be in a commutable distance of Cambridge.

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

To provide support and assist in supporting clients with their queries, including answering the telephone, opening the post and responding to emails.

- Triage clients onto the right service weight management programme
- Providing the link between people accessing the services and the lovely BeeZee Bodies team members.
- Input client data on out client referral system.
- General administrative tasks to help the office and our services run efficiently and smoothly.
- Liaise with stakeholders by phone and email.
- Book venues for our BeeZee Families programmes.
- Organise and allocate volunteers to relevant programmes, including working with HR to ensure all volunteers undergo appropriate DBS checks.
- Assist in distribution of Parent Mail and other client-facing communications as required.
- Help maintain and update relevant databases to ensure accurate and comprehensive information on external services and relevant stakeholders.
- Help us achieve our contract aims and KPIs

Qualifications & Experience
- Intellectually robust with a good standard of education at GCSE level or equivalent.
- Experience of working in a health-related environment or good understanding of the issue around maintaining a healthy lifestyle.
- Using data entry systems and entering data accurately and in line with confidentiality principles.
- Experience of working in direct contact with the general public in a work-related environment.
- Experience of answering calls in a work-related environment, taking enquiries and presenting the organisation in a professional manner.
- Excellent verbal and written communications skills including active listening with people from a wide variety of backgrounds
- Adept in technology and IT literate especially working knowledge of
- Microsoft Office and a good level of numeracy with the ability to analyse basic data.
- Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative or as part of a team.
- Excellent time management and ability to plan and allocate your tasks to meet the workload.
- Excellent attention to detail to ensure accurate data entry of sensitive information

- Must be a 'people-person' and be good at building relationships
- Excellent telephone manner
- Organised and good at multi-tasking
- Problem solver and quick learner
- Team player
- A great attitude
- Calm under pressure
- Ability to prioritise
- Excellent computer skills including Microsoft Office and database management
- Attention to detail and ability to maintain clear electronic records while following reporting processes
- Ability to work independently and as part of a team
- An interest in health and wellbeing

EEO Statement

MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.