Administrator - LNHA - North Platte Care Center

Job Summary:
The primary purpose of the Administrator's duties includes, but are not limited to oversight,
managing and directing the day-to-day functions and overall operations of the facility in
accordance with the current federal, state, and local government regulations that govern
residential care facilities and the operator's requirements. The Administrator's focus is on
maintaining the highest degree of quality care for the residents while achieving the facility's
business objectives.

Supervisory Responsibilities:
As the Administrator, you are delegated the Governing Body and administrative authority,
responsibility, and accountability necessary for carrying out your assigned duties.

Duties/Responsibilities:

Leadership
• Supervises: Oversees entire facility. Directly supervises department heads.
• Supervisory Authority: Has the ability to hire, discipline assign, appraise
and terminate facility employees.
HIPPA Duties
• The Administrator may be designated as the "Facility Privacy Officer" as
it relates to the HIPPA requirements.
• The Administrator will ensure the workforce is educated regarding the
privacy related requirements.
• The Administrator will ensure the protection of the patient health information.
• The Administrator will oversee the implementation of policies and
procedures related to HIPPA.
• The Administrator will be responsible for tracking disclosures and
handling of privacy related complaints or violations.

Customer Service:
• Demonstrates positive customer service when performing the role of the
Interim NHA, with residents, family members, internal and external staff.
• Displays flexibility, team spirit, compassion, respect honesty, politeness
and accountability when dealing with residents, family members and
facility staff.
• Demonstrates an awareness of and sensitivity for resident's rights in all
interfaces with residents and family members.
• Develops an environment that allows for creative thinking,
problem solving and empowerment in the development of a
facility management team.
• Communicates effectively via open, straightforward communication,
including use of listening skills.
• Seeks validation of knowledge base, quality, decision-making and skill
level by actively questioning when necessary.
• Utilizes survey information to address areas of importance as defined by our
customers

Administrative Functions:
• Leads facility management staff in developing and working from a business
plan that focuses on all aspects of facility operations, including setting
priorities and job assignments. Monitors each department's activities,
communicates policies, evaluates performance, provides feedback, and
assists, observes, coaches and disciplines as needed.
• Adopt, Implement and maintain written policies and procedures that govern the
operation of the facility.
• Adopt, implement and maintain written job descriptions for each staff
position in accordance with the American with Disabilities Act, OSHA, and
other pertinent laws governing job positons.
• Assist department management in the development and implementation
of performance evaluations, department policies and procedures, and
establish rapport in and among departments so that each can realize
the importance of teamwork.
• Review the facility's policies and procedures periodically, at least annually,
and make changes as necessary to assure continued compliance with current
regulations.
• Interpret the facility's policies and procedures to Employees, residents,
family members, visitors, government agencies, etc., as necessary.
• Ensure that public information (policy manuals, etc.) describing the services
provided in the facility is accurate and fully descriptive.
• Oversees regular rounds to monitor delivery of services, operation of
support departments, cleanliness and appearance
• of the facility; moral of the staff; and ensures resident needs are being addressed
• Ensure that all Employees, residents, visitors, and the general public
follow established policies and procedures.
• Assume the administrative authority, responsibility and accountability
of directing the activities and programs of the facility.
• Represent the facility in dealings with outside agencies, including
governmental agencies and third-party payers, or provide an authorized
representative of the facility when unable to attend such meetings.
• Assist the infection Control Coordinator, and/or Committee, in identifying,
evaluating, and classifying routine and job-related functions to ensure
that tasks involving potential exposure to blood and body fluids are
property identified and recorded. Make routine inspections of the facility
to assure that established policies and procedures are being
implemented and followed.
• Maintain a good public relations program that serves the best interest of
the facility and community alike.
• Delegate a responsible staff member to act in your behalf when you are
absent from the facility.
• Ensure that appropriate policies and procedures are followed when
conducting background checks and when providing information to the
Nurse Aide Registry.

Marketing and Business Development:
• Develop and implement a marketing strategy for the facility that reflects
service opportunities, competition, potential market area changes, and
which maximizes census, payor mix, and ancillary revenues.
• Lead and monitor key staff and facility staff to play an active role in
carrying out the marketing plan.
• Take initiative in evaluation, development and implementation of new
business opportunities that meets the needs of the Community and
benefits the facility/Company.

Committee Functions:
• Serve on various committees of the facility (i.e., Infection Control,
Quality Assurance & Assessment, etc.)
• Assist the Quality Assurance and Assessment Committee in developing
and implementing appropriate plans of action to correct identified quality
deficiencies.
• Evaluate and implement recommendations from the facility's committees as
necessary.

Personnel Functions:
• Monitor Human Resources practices to ensure compliance with
employment laws and company policies, and to ensure practices that
maintain high morale and staff retention to include effective
communication, prompt problem resolution, proactive supervisory
practices, and maintaining a proactive work environment
• Manage turnover and ensure current and future staffing through
development of recruiting sources, and through appropriate selection,
orientation, training, staff education and development
• Assist in the recruitment and selection of competent department
directors, supervisors, consultants and other auxiliary personnel.
• Ensure that appropriate identification documents are presented prior to the
employment of personnel and that appropriate documentation is filed in the
Employee's personnel record in accordance with current regulations
mandating such documentation.
• Delegate administrative authority, responsibility, and accountability to other
staff personnel as deemed necessary to perform their assigned duties.
• Consult with department directors concerning the operation of their
departments to assist in eliminating/correcting problem areas, and/or
improvement of services.
• Ensure that an adequate number of appropriately trained
professional and auxiliary personnel are on duty at all times to meet
the needs of the residents.
• Assist in standardizing the methods in which work will be accomplished.
• Review and check competence of work force and make necessary
adjustments/corrections as required or that may become necessary.
• Counsel/discipline personnel as requested or as may become necessary.
• Ensure that disciplinary action is administered fairly and without
regard to race, color, creed, national origin, age, sex, religion,
handicap, or marital status.
• Terminate employment of personnel when necessary, documenting and
coordinating such actions as necessary with legal counsel.
• Schedule and participate in departmental meetings.
• Serve as liaison to the, medical staff, and other professional staff.
• Maintain an excellent working relationship with the medical profession
and other health related facilities and organizations through formal
working and transfer agreements.

Staff Development:
• Assist department directors in the planning, conducting, and scheduling of
in-service training classes, on-the-job training and orientation programs to
assure that current material and programs are continuously provided.
• Meet with department directors on a regularly scheduled basis, and
conduct/participate in in-service classes and supervisory level training
programs.
• Attend and participate in workshops, seminars, etc., to keep abreast of
current changes in the long-term care field, as well as to maintain a
professional status.
• Ensure that all personnel attend and participate in annual OSHA and CDC
in-service training programs for hazard communication, TB management,
and blood borne pathogens standard.
• Create and maintain an atmosphere of warmth, personal interest, and
positive emphasis, as well as a calm environment throughout the facility.

Safety and Sanitation:
• Ensure that all facility personnel, residents, visitors, etc., follow established
safety regulations, to include fire protection/prevention, smoking
regulations, infection control, etc.
• Ensure that the building and grounds are maintained in good repair.
• Review accident/incident reports and establish an effective accident prevention
program.
• Ensure that all facility personnel follow established regulations governing
the use of labels and MSDSs for hazardous chemicals.
• Ensure that facility procedure manuals identify safety precautions and
equipment to use when performing tasks that could cause bodily injury.
• Ensure that facility personnel follow established ergonomics policies and
procedures (e.g.,a back brace and/'or a mechanical lifter is used when
lifting or moving heavy objects).
• Ensure that all facility personnel performing tasks that involve potential
exposure to blood, body fluids, or hazardous chemicals participate in an
in-service training program prior to performing such tasks.
• Assist the Maintenance Director in developing and implementing waste
disposal policies and procedures.
• Ensure that personnel follow established policies governing the
use/disposal of personal protective equipment and disposal of infectious
wastes.
• Other(s) that may become necessary/appropriate to assure that the facility
is maintained in a clean, safe and sanitary manner.
Equipment and Supply Functions:
• Authorize the purchase of major equipment/supplies in accordance with
established purchasing policies and procedures. Ensure that the facility is
maintained in a clean and safe manner for resident comfort and
convenience by assuring that necessary equipment and supplies are
maintained to perform such duties/services.
• Ensure that adequate supplies and equipment are on hand to meet
the day-to-day operational needs of the facility and residents.

RESIDENT RIGHTS
• Maintain confidentiality of all resident information.
• Ensure that the resident's rights to fair and equitable treatment, selfdetermination, individuality, privacy, property and civil rights, including
the right to wage complaints, are well established and maintained at all
times.
• Review resident complaints and grievances and make written reports
of action taken. Discuss with resident and family as appropriate.
• Assist in establishing and implementing a Resident/Group Council.
• Ensure that policies governing a timely notice for resident
discharges and room or roommate changes are strictly followed by
all personnel.
• Ensure that resident funds maintained by the facility are managed in
accordance with current federal and state regulations and that
appropriate accounting records are maintained.

EXPENSE CONTROL
• Prepare an annual operating budget for approval by the Operator
and allocate the resources to carry out Programs and activities of
the facility.
• Manage facility budgets and business practices to include labor
costs, payables, and receivables.
• Monitor business activities to ensure procedures and standards are
followed, appropriate handling of funds and that sound credible business
practices are followed at all times.
• Ensure that adequate financial records and cost reports are
submitted to authorize government agencies as required by current
regulations.
• Meet established budget and Accounts Receivable goals.
• Keep abreast of the economic condition/situation and make adjustments
as necessary to assure the continued ability to provide quality care.

Education and Experience:
• Must possess a current, unencumbered state license or meet the
licensure requirements of this State.
• Has a high school diploma and appropriate education to meet State
licensure requirements, and at a level necessary to accomplish the job.
• Should have, as a minimum, 5 years' experience in a supervisory
capacity. Experience in performance management and effective
leadership.
• Must possess the ability to make independent decisions when
circumstances warrant such action.
• Must possess the ability to deal tactfully with personnel, residents, family
members, visitors, government agencies/personnel and the general public.
• Must meet all local health regulations and pass post-employment physical
exams if required. This requirement also includes drug screening, criminal
background investigation and reference inquiry.
• Must have advanced training in hospital or long-term care administration.
• Must be knowledgeable of reimbursement regulations and nursing
practices and procedures, as well as laws, regulations, and
guidelines pertaining to long-term care administration.
• Must possess the ability to work harmoniously with and supervise other personnel.
• Must possess the ability to plan, organize, develop, implement, and
interpret the programs, goals, objectives, policies and procedures, etc.,
that are necessary for providing quality care and maintaining a sound
operation.
• Must be thoroughly familiar with laws, regulations, and guidelines
governing personnel administration.
• Must have patience, tact, cheerful disposition and enthusiasm, as well as
must be willing to handle residents, staff, and visitors, based on whatever
maturity level at which they are currently functioning.
• Must possess the ability to seek out new methods and principles and be
willing to incorporate them into existing practices. Must be able to maintain
good personnel relations and Employee morale.
• Must be knowledgeable of computer systems, system applications, and
other office equipment Must not pose a direct threat to the health or
safety of other individuals in the workplace.
• Must be capable of performing the Essential Job Functions of this job,
with or without reasonable accommodation.

Physical Requirements:
• Must be able to move intermittently throughout the workday.
• Must be able to speak and write the English language in an understandable
manner.
• Must be able to cope with the mental and emotional stress of the position.
• Must be able to see and hear or use prosthetics that will enable these
senses to function adequately to ensure that the requirements of this
position can be fully met
• Must function independently, and have flexibility, personal integrity, and
the ability to work effectively with residents, personnel, and support
agencies.
• Must meet the general health requirements set forth by the policies of
this facility, which include a medical and physical examination.
• Must be able to relate to and work with the ill, disabled, elderly,
emotionally upset, and at times hostile people within the facility.
• Must be able to push, pull, move, and/or lift a minimum of 30 pounds to a
minimum height of waist high and be able to push, pull, move, and/or carry
such weight a minimum distance of 20 feet.
• May be necessary to assist in the evacuation of residents during emergency
situations.