Advanced Program Manager at Wintrust Financial

Wintrust is a financial holding company with approximately $50 billion assets under management and traded on the NASDAQ:WTFC. Built on the "HAVE IT ALL" model, Wintrust offers sophisticated technology and resources of a large bank while focusing on providing service-based community banking to each and every customer. Wintrust operates fifteen community bank subsidiaries with over 170 banking locations in the greater Chicago and southern Wisconsin market areas. Additionally, Wintrust operates various non-bank business units including commercial and life insurance premium financing, short-term accounts receivable financing, out-sourced administrative services, mortgage origination and purchase, wealth management services and qualified intermediary services for tax-deferred exchanges.

Why join us?

• An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 10 years) and Employee Recommended award by the Globe & Mail (past 6 years)
• Competitive pay and discretionary or incentive bonus eligible
• Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
• Promote from within culture

Why join this team?

• This position has the opportunity to interface with and have a positive impact on multiple areas of Wintrust's business
• We hold ourselves accountable to high standards, share wins, operate ethically, and have fun

Position Overview

The Advanced Program Manager is a midlevel level position and serves as a subject matter expert for organizing and coordinating the strategic and technical aspects of projects and programs related to the business line. They are accountable for ensuring their overall program and supporting projects consistently deliver business value, align with business and technical strategy and provide an exceptional customer experience for our business partners. Program Managers help guide the program’s strategy, implementation, and delegation and will work closely with business resources and stakeholders, internal technology teams, and various vendors and third-party consultants and implementers.

What You’ll Do

• Develop proactive relationships with senior leaders of supported business units that are built on trust, transparent communication, and a spirit of collaboration
• Monitor and adjust the inter-connected and cross-functional resourcing, prioritization, scheduling and delivery in assigned projects
• Utilize resources from various internal and external areas into assigned projects and data capability areas.
• Formulates approaches that achieve desired business objectives, including defining system scope and objectives and assisting with business case justification and processes through execution
• Assist with forecasting IT resource requirements and equipment needs based on business units’ pipeline of planned projects
• Support the outcomes the business line is seeking and develop business requirements and business cases as needed
• Represent the voice of the customer (business unit) during the technology project life cycles. Ensure IT tasks are meeting committed timelines. Ensure stakeholders remain informed and engaged throughout the projects
• Partner with business units and teams across IT to remove project roadblocks and accelerate high priority initiatives
• Serve as an escalation point to raise critical action items or issues
• Facilitate communications and collaborations with business analyst, implementation specialist and program management teams to meet business targets and established service level agreements (SLAs)
• Develop key performance indicators (KPIs) to measure and monitor program health and the banking application support and implementation team’s performance

Qualifications

• Bachelor’s degree or equivalent experience
• Financial industry experience preferred
• Proven experience in program or project management
• Great verbal and written communication skills

Benefits

Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance

From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To be Chicago’s Bank® and Wisconsin's Bank®, we need to reflect that diversity both in all the communities we serve, the people we employ, the organizations we work with, and our banking and lending practices. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.