Aesthetic District Clinical Lead Nurse - Skin Laundry
Burlingame, CA
About the Job
Skin Laundry is revolutionizing the way people of all skin types care for their skin by making cutting-edge laser technology safe, effective, and affordable. Our team of highly trained medical professionals is committed to helping you achieve your most beautiful skin with certified healthcare professionals that are highly trained on skin methods and overseen by a team of Medical Advisers.
Skin Laundry is growing and experiencing success in developing products, opening new locations and creating the ultimate experience for our clients! Our goal is to help everyone feel beautiful in their own skin. We do this by offering treatments that provide real results with no downtime. If you are eager to join an innovative company, want to be a valuable part of a team and brand innovating beauty and skincare, we want to hear from you!
Job Title: District Clinical Lead
Location: Your Home Clinic is required to be in the Northern California District area. Preferably being able to work between Mountain View, Campbell and Burlingame.
Availability: Clinic operating hours, subject to change, including mall holiday extended hours and weekend availability. This role is full-time and involves working 4, 10-hour shifts per week, with full availability.
Commute: Reliable commuting to all clinic locations and consistent travel between assigned clinics with minimal notice is required.
Physical Requirements: This role involves long periods of sitting and standing. Individuals must be able to lift, push, and pull up to 40 lbs. in inventory and other clinic assets. Must be able to commute safely between clinic locations.
Compensation:
- Hourly Base Rate: $38 + tips & commissions
- Training Rate: $65
- Travel Pay: Minimum wage for travel between clinics from the home clinic
- Mileage Reimbursement: Provided in accordance with IRS guidelines and Skin Laundry's policies for travel to any clinic other than the designated home clinic
Job Summary:
As the District Clinical Lead, you will provide exceptional aesthetic skin care treatments using advanced energy-based devices and medical-grade products. In addition to serving as a top-tier Treatment Provider, you will take on the role of Training Supervisor, responsible for onboarding new hires and training providers in your district in new medical protocols, clinic processes, business goals, and priorities. You will also reinforce these protocols and priorities as identified by the Regional Head RN and District Manager. Your responsibilities will include enhancing clinic operations by driving revenue and capacity through effective coverage and comprehensive training. Depending on business needs, you may allocate up to 2 days each week for training. Guidance and direction from the Regional Head Nurse and District Managers will support you in achieving the clinics' overall success.
Key Responsibilities:
Clinical Responsibilities:
- Administer customized aesthetic treatments using energy-based devices and medical-grade skin care products.
- Educate clients on skin care protocols and treatment benefits.
- Maintain high client satisfaction by delivering effective and personalized care.
- Consistently achieve and maintain KPIs in the top 1% of your district, including FT conversion rates, product sales, add-ons, and fixer attachment rates.
Training & Supervision Responsibilities:
- Conduct in-person, hands-on training for new hires to ensure adherence to onboarding standards and protocols.
- Supervise virtual training remotely, providing guidance and support as needed.
- Oversee and coordinate partial training for Treatment Providers with senior staff, as determined by the Regional Head Nurse and yourself.
- Split coverage across clinics to impact capacity and drive revenue, ensuring efficient and effective service delivery.
Operational Responsibilities:
- Support clinics with staffing needs, including covering shifts for first-time client experiences, leaves of absence, and vacation coverage.
- Assist in the development and implementation of operational procedures to enhance clinic efficiency and effectiveness.
- Utilize company reports and data to inform training programs and operational improvements.
Cultural Responsibilities:
- Collaborate with the clinic team to create an inclusive and supportive work environment.
- Respect and support the individuality of all team members while fostering a sense of belonging.
- Partner with the team to achieve both personal and clinic goals.
Qualifications:
Required Experience:
- Minimum 2 years of clinical experience.
- Experience in Skin Care/Aesthetics or customer service preferred.
- Proven experience in training Treatment Providers specifically on aesthetic treatments.
Required License or Certification:
- Current State Registered Nurse (RN) or License.
- Active Basic Life Support (BLS) certification through the American Heart Association.
Experience and Characteristics:
- Clinically competent and proficient in aesthetic skin care treatments and energy-based devices.
- Strong leadership skills with experience in training, coaching, and developing staff.
- Exceptional communication skills and ability to provide effective feedback.
- Proficient in problem-solving and adapting to changes quickly.
- Committed to client safety and service excellence.
- Goal-oriented with a track record of exceeding performance benchmarks.
Responsibilities Include:
- Creating curated client experiences by introducing and promoting personalized skin care treatments and products.
- Supporting clinic success through efficient operational practices and staff development.
- Enhancing clinic culture by fostering a positive, inclusive, and collaborative work environment.
- Providing split coverage to impact clinic capacity and drive revenue.
- Conducting in-person hands-on training for new hires and overseeing virtual training remotely.
- Coordinating partial training with senior Treatment Providers for precepting, as determined by the Regional Head Nurse and yourself.
Reports To: Regional Head Nurse; Dotted Line to District Managers
Skin Laundry Company Culture Highlights
- Skin Laundry is ranked in the top 5% of companies for Team Score on Comparably.
- Skin Laundry is ranked in the top 5% of companies for Leadership on Comparably.
- Sales Department is ranked in the top 5% of companies for CEO Rating on Comparably.
- Sales Department is ranked in the top 5% of companies for Executive Team Score on Comparably.
Check us out on Comparably: https://www.comparably.com/companies/skin-laundry
Equal Opportunity Employer:
At Skin Laundry, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Skin Laundry believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Accommodation Assistance:
Skin Laundry is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact PeopleTeam@SkinLaundry.com
Employment Agencies:
Skin Laundry will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Skin Laundry, including unsolicited resumes sent to a Skin Laundry mailing address, fax machine or email address, directly to Skin Laundry employees, or to Skin Laundry's resume database will be considered Skin Laundry property. Skin Laundry will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Skin Laundry will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.
