Agency Experience Manager - Berkley

Company Details:

 

 

Berkley One exists to insure and protect the lifestyles of a modern generation of affluence. We seek clients that are sophisticated individuals and families who require world-class risk and claims management customized to their needs, a team of select expert independent agents and innovative digital tools to keep it simple and easy. We’ll blend our partners, products and capabilities with all that is Berkley, generating a modern solution for the customers we serve.

 

Our culture is one of innovation, creativity and teamwork. Our team is highly motivated, passionate about our business, and deeply experienced in developing and delivering product and service solutions in the personal insurance marketplace.

 

The company is an equal opportunity employer.

Responsibilities:

We have an exciting opportunity for a Business Development Manager to join our Berkley One team!  You will be an important contributor to the Berkley One brand, responsible for driving successful, productive relationships and growth with our agency partners and other networking partners within the Mid-Atlantic territory. The ideal candidate will have experience contributing to successful marketing strategy and delivery within the insurance industry.

 

We have a welcoming culture valuing our employees – we trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!   

 

Key functions include but are not limited to:

 

In collaboration with and at the direction of the AVP Agency Experience Manager and Vice President of Distribution:

• Execute agency management strategies, including distribution management activities, in order to meet or exceed growth and profit targets by state and by agent/broker
• In assigned geography, identify and appoint new agent/broker partners who will positively contribute to the growth of Berkley One. As well as manage out non-performing agents.
• Lead agency business planning, including new business, retention, hit ratio, profit, efficiency and other targets
• Execute activities and projects relative to business development, lead generation, networking and events, campaign management and brand building

In collaboration with inside sales:

• Provide quote coaching and other new business assistance to agency partners
• Track agency partner financial performance and pro-actively adjust strategies and tactics to leverage opportunities, revenue generation and the establishment of the Berkley One brand
• Build successful connections between agency partners and relevant Berkley One functions in order to deliver exceptional customer service
• Contribute to build of distribution capabilities in support of Berkley One’s business strategies and goals
• Other duties as assigned

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Qualifications:

• Bachelor's degree or equivalent experience
• 3-5+ years experience in a sales/business development role within the insurance industry, preferably high net worth/personal lines, but open
• Approx. 60% travel within assigned territory (Mid-Atlantic); company car provided
• Agency management experience, contributing on a top performing marketing/distribution/sales team in a high growth, fast paced environment
• Must be an outstanding collaborator with empathy and understanding of the needs of customers, both insureds and their agents alike
• An excellent, pro-active advocate for Berkley One customers and passionate about their brand experience
• Exceptional oral and written communication skills, a communication style that is flexible to the situation, able to communicate clearly and with a purpose
• A love of process and optimization and excited about the opportunity of building the Berkley One brand and telling the Berkley One story across multiple channels
• Calm under pressure with excellent organizational skills, integrity, and great follow-through on tasks 
• A strong sense of accountability, fun and adventure
• Natural curiosity on how things work and always looking for innovative improvements

Additional Company Details:We do not accept any unsolicited resumes from external recruiting firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.Sponsorship Details:Sponsorship not Offered for this Role