Analyst I, Sales Order - Sysmex

Find a Better Way...

...to use your skills and experience.

This is the time to let your talent come to life. To maximize your knowledge and use it for the greater good. To work with the best professionals using state-of-the-art technology, and improve lives with your innovative ideas and ambitious dreams. Find a better way: the Sysmex Way.

...to improve the lives of others.

Headquartered in Kobe, Japan, Sysmex is located in Lincolnshire, Illinois. Renowned worldwide for the very finest in quality, innovative diagnostic equipment and information-management systems, we apply science to enhance the quality of life on a global scale. Our agile, resourceful team is committed to realizing critical breakthroughs in laboratory diagnostics, information technology, workflow analysis and life sciences for the clinical laboratory.

...to build a promising future.

We currently have a great opportunity available for a Sales Order Analyst I. The Sales Order Analyst I is responsible for reviewing and processing equipment sales agreement packages ensuring proper, accurate and complete supporting documentation is received prior to processing; update internal sales systems and communicate with other departments to guarantee proper order setup resulting in accurate invoicing.

Essential Duties and Responsibilities:

1. Responsible for reviewing and processing complete sales packages for assigned regions.  This includes review of all required documents such as equipment agreement, customer purchase order, tax status form and other supporting documents, as necessary.
2. Work closely with field sales and management to obtain all necessary approvals and signatures per company policy.
3. Verify paperwork is accurate and complete prior to proper execution including data entry in required systems, working with field sales and internal departments as necessary. 
4. Develop knowledge to respond to escalated processing issues, requiring collaborative efforts across various internal departments through issue resolution.
5. Ensure all documents and relevant email communications are properly stored and retained. This includes creating an electronic folder for new customers and updating current customers for each customer and saving all documents associated with equipment order with proper nomenclature to appropriate systems. Completing ongoing maintenance of existing electronic folders to keep alignment with proper nomenclature.
6. Provide ongoing support for basic customized orders. Communicate relevant contract and amendment data to customers and provide support as needed.  
7. Assist in the creation and maintenance of the procedural documentation as assigned.
8. Other duties and projects as assigned.

Percentage of Travel: 5%

Physical Demands: Light physical effort. Routine handling of objects up to 20 pounds; prolonged (at least 50% of time) sitting, standing, keyboard or CRT work. May require periods of moderate discomfort due to noise, dust, lighting and/or other conditions.

• Bachelor’s degree or 1-3 years required experience in Sales Operations, Sales Contracting or Sales Support which may include experience in the Armed Forces. Bachelor’s degree with a specialization in Business preferred.
• English
• MS Office, CRM (MS Dynamics preferred), and SAP
• Strong internal and external communication skills.
• Organizational skills, including flexibility, thoroughness, accuracy and care in handling details.
• Collaborative skills, willingness and ability to work well with others.
• Ability to influence others.
• Good analytical skills with a strong attention to detail.
• Good time management skills.
• Additional hours will be required to complete month-end processing or based on business needs.

Sysmex is proud to be an EEO/Affirmative Action employer.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, age, sex, sexual orientation, gender identity or expression, color, religion, national origin, genetics, disability status, protected veteran status or any other characteristic protected by law.  We maintain a drug-free workplace and perform pre-employment substance abuse testing.