Anti-Fraud Data Analyst - USDS at TikTok

DescriptionAbout TikTok U.S
Data SecurityTikTok is the leading destination for short-form mobile video
Our mission is to inspire creativity and bring joy
U.S
Data Security (“USDS”) is a subsidiary of TikTok in the U.S
This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S
users safe
Our focus is on providing oversight and protection of the TikTok platform and U.S
user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained
The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.Why Join UsCreation is the core of TikTok's purpose
Our platform is built to help imaginations thrive
This is doubly true of the teams that make TikTok possible
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team
Status quo? Never
Courage? Always
At TikTok, we create together and grow together
That's how we drive impact - for ourselves, our company, and the communities we serve
Join us.About the Team:Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators
We value user satisfaction and work on policies, rules, and systems to ensure quality
In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department
We regularly review our hybrid work model, and the specific requirements may change at any time.Responsibilities:- Experienced in managing end to end large-scale quantitative analysis projects and monitoring system - Apply investigational and analytic skills to monitor, audit, and analyze potential fraudulent cases and consolidate anti-fraud rules- Design processes and build effective workflows to define characteristics of different fraud types, capture new risk types, and collaborate with cross-functional teams to drive improvements of existing tools, processes, and models related to fraud management- Understand the trends and intelligence of fraudulent activities in each market and design effective monitoring tools to mitigate fraud- Define key performance metrics and build detailed reporting models for effective tracking, reporting, and feedback on measures implemented- Research fraud-related policies and build effective enforcement processes to prevent and penalize bad actors while balancing user experiences- Communicate findings and complex results to key stakeholders and manage timeline of key projects- Collaborate with cross-functional teams to come up with data-driven solutions - Manage and supervise analysts and provide guidance on fraud policies, enforcement measures, and influence key stakeholdersQualificationsMinimum Qualifications:- 1+ years of relevant experience in one of the following areas: Antifraud, Risk Management, Trust & Safety, Data Analytic, Data Science, Strategy in eCommerce or Tech industry in general
- Bachelor's degree or above with a background in Computer Science, Business Analytic, Math, Statistics, or related field
- Data analysis and correlation skills with ability to work through complex and unfamiliar data sets, attention to detail and ability to notice discrepancies in data; experience with SQL and analytical tools (SAS, R, Python) is a must- Comfortable in a matrix organization and to drive cross-functional and cross-regional collaborations- Interpersonal skills with the ability to build relationships and effectively liaise with people at all levelsPreferred Qualifications:-Experience with AI and machine learning is a plusTikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives
Our platform connects people from across the globe and so does our workplace
At TikTok, our mission is to inspire creativity and bring joy
To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach
We are passionate about this and hope you are too.TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws
If you need assistance or a reasonable accommodation, please reach out to us at Security StatementThis role requires the ability to work with and support systems designed to protect sensitive data and information
As such, this role will be subject to strict national security-related screening.RegularExperienced