Application Developer I - University Of Denver
Denver, CO
About the Job
Dedicated to quality, innovation, engagement, integrity, and
inclusion, Information Technology /Enterprise Application Services
(IT/EAS) maintains the highest standards in providing a wide range of
software solutions to units throughout the University. IT/EAS maintains
software systems that support the University's core business as well as
develops custom applications in partnership with DU departments to enhance
services to our community. Our services range from consultation to
implementation to continuous support of software solutions. Services include:
* Software implementation, support, and development
* Secure access to institutional information
* Database development and administration
* Data interfaces
* Document Management
* Workflow solutions
* Business Process analysis and improvements
* Consultation with DU departments on software development or purchase
* Data Warehouse administration, reporting, and data mining
* Business Intelligence, Advanced Analytics, and Dashboards
* Intranet and Mobile Development
* Software Adoption
IT/EAS ensures the current and future software applications are efficient
and effective, maintains an appropriate balance between leading-edge
activities and core business processes, and provides appropriate information
access and data security.
IT/EAS is responsible for all aspects of the Enterprise Resource Planning
(ERP) system, Database Management, Data Warehouse administration,
Information Analytics (BI), Customer Relationship Management (CRM)
systems, Learning Management System (LMS), Information Technology
Service Management (ITSM), Document Management and Workflow.
Position Summary
Application Developer I typically perform the duties of an application
developer, data integration specialist, and project manager. This position
is responsible for the development and implementation of APIs and data
integrations between the University's ERP and other third-party systems,
as well as maintaining, and enhancing the University's portal
(intranet). This position is also responsible for designing,
developing, supporting, and modifying web front-end applications for
administrative software, managing and supporting ITSM ticketing software,
and providing support to the campus community including managing, routing,
and resolution of web requests, software solutions research, and
process/systems documentation. This position reports to the Manager,
Application Web & Mobile Development and participates in team projects
related to application development and support.
Essential Functions
With supervision perform the following duties:
* Design, develop, and support front-end web applications for
administrative software, including the University portal
* Support and manage mobile applications
* Enhance, and support University's ITSM software (ServiceNow). Follow
enterprise standards to apply requested and approved modifications
* Design and build API-based integrations of data and systems using MuleSoft
* Follow IT/EAS guidelines and standards for software design, coding,
and testing, including implementation of new processes in both test and
production environments
* Manage the complete project lifecycle. Actively participate in departmental
and project design meetings. Effectively communicate project status with the
direct supervisor and functional project owner. Meet the desired due date for
all assigned projects
* Provide portal and other application tier-2 or tier-3 production support
Develop detailed documentation and application guides for use by clients.
Also, develop metadata documentation and provide useful comments within the
software code to assist with future changes or modifications. Document design
decisions, adhering to existing process guidelines.
* Supervisory Duties: N/A
Knowledge, Skills, and Abilities
* Good understanding of intranet, and mobile development and design
* Good understanding of web content manag ment systems and collaboration tools
* Good understanding of distributed computing architectures, e.g.
Client/Server, Internet/Intranet, Enterprise
* Excellent written and verbal communication skills, including the ability
to convey technical, usability, and UI concepts to technical and
non-technical audiences
* Strong analytical, designing, and problem-solving skills
* Must be well organized with strong interpersonal skills. Creative and
flexible, with the ability to handle a highly dynamic environment in a
collegial manner. Strong leadership and technical skills
* Work effectively in a team environment
* Ability to prioritize and organize a high volume of work
* Committed to providing excellent customer service and innovative
problem-solving.
* Attention to detail is critical
Required Qualifications
* Bachelor's degree or equivalent experience
* 1-2 years of web support/development experience or equivalent coursework
* Some experience in providing technical service and support to clients
including application administration, documentation, reporting, and
day-to-day operations.
Preferred Qualifications
* Experience with ITSM, specifically ServiceNow, support and development
* Experience with mobile app development and support
* Hands-on experience in content, support, and administration of web-based
inclusion, Information Technology /Enterprise Application Services
(IT/EAS) maintains the highest standards in providing a wide range of
software solutions to units throughout the University. IT/EAS maintains
software systems that support the University's core business as well as
develops custom applications in partnership with DU departments to enhance
services to our community. Our services range from consultation to
implementation to continuous support of software solutions. Services include:
* Software implementation, support, and development
* Secure access to institutional information
* Database development and administration
* Data interfaces
* Document Management
* Workflow solutions
* Business Process analysis and improvements
* Consultation with DU departments on software development or purchase
* Data Warehouse administration, reporting, and data mining
* Business Intelligence, Advanced Analytics, and Dashboards
* Intranet and Mobile Development
* Software Adoption
IT/EAS ensures the current and future software applications are efficient
and effective, maintains an appropriate balance between leading-edge
activities and core business processes, and provides appropriate information
access and data security.
IT/EAS is responsible for all aspects of the Enterprise Resource Planning
(ERP) system, Database Management, Data Warehouse administration,
Information Analytics (BI), Customer Relationship Management (CRM)
systems, Learning Management System (LMS), Information Technology
Service Management (ITSM), Document Management and Workflow.
Position Summary
Application Developer I typically perform the duties of an application
developer, data integration specialist, and project manager. This position
is responsible for the development and implementation of APIs and data
integrations between the University's ERP and other third-party systems,
as well as maintaining, and enhancing the University's portal
(intranet). This position is also responsible for designing,
developing, supporting, and modifying web front-end applications for
administrative software, managing and supporting ITSM ticketing software,
and providing support to the campus community including managing, routing,
and resolution of web requests, software solutions research, and
process/systems documentation. This position reports to the Manager,
Application Web & Mobile Development and participates in team projects
related to application development and support.
Essential Functions
With supervision perform the following duties:
* Design, develop, and support front-end web applications for
administrative software, including the University portal
* Support and manage mobile applications
* Enhance, and support University's ITSM software (ServiceNow). Follow
enterprise standards to apply requested and approved modifications
* Design and build API-based integrations of data and systems using MuleSoft
* Follow IT/EAS guidelines and standards for software design, coding,
and testing, including implementation of new processes in both test and
production environments
* Manage the complete project lifecycle. Actively participate in departmental
and project design meetings. Effectively communicate project status with the
direct supervisor and functional project owner. Meet the desired due date for
all assigned projects
* Provide portal and other application tier-2 or tier-3 production support
Develop detailed documentation and application guides for use by clients.
Also, develop metadata documentation and provide useful comments within the
software code to assist with future changes or modifications. Document design
decisions, adhering to existing process guidelines.
* Supervisory Duties: N/A
Knowledge, Skills, and Abilities
* Good understanding of intranet, and mobile development and design
* Good understanding of web content manag ment systems and collaboration tools
* Good understanding of distributed computing architectures, e.g.
Client/Server, Internet/Intranet, Enterprise
* Excellent written and verbal communication skills, including the ability
to convey technical, usability, and UI concepts to technical and
non-technical audiences
* Strong analytical, designing, and problem-solving skills
* Must be well organized with strong interpersonal skills. Creative and
flexible, with the ability to handle a highly dynamic environment in a
collegial manner. Strong leadership and technical skills
* Work effectively in a team environment
* Ability to prioritize and organize a high volume of work
* Committed to providing excellent customer service and innovative
problem-solving.
* Attention to detail is critical
Required Qualifications
* Bachelor's degree or equivalent experience
* 1-2 years of web support/development experience or equivalent coursework
* Some experience in providing technical service and support to clients
including application administration, documentation, reporting, and
day-to-day operations.
Preferred Qualifications
* Experience with ITSM, specifically ServiceNow, support and development
* Experience with mobile app development and support
* Hands-on experience in content, support, and administration of web-based
Source : University Of Denver