Application Support at AKKODIS

Akkodis is seeking Application Support for a Contract job with a client in Plano, TX (Hybrid). The candidate will collaborate with technical teams to implement changes and proactively identify potential issues.

 

Rate Range: $58/hour to $68/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

 

Application support job responsibilities include:

• Serving as the first point of contact for users, providing 24x7 monitoring and support for application components and related infrastructure.

• Identifying, troubleshooting, and resolving issues in collaboration with users and other technology teams to ensure application stability.

• Responding to alerts regarding potential production incidents and performing initial investigations to mitigate impacts.

• Performing user ID administration, including access provisioning, modifications, and de-provisioning for applications.

• Executing environment routing, cycling, and implementing splash pages as needed.

• Partnering with change and release teams to support implementations and identify potential issues from changes.

• Using monitoring tools and reports to proactively identify and address potential issues before they impact production.

• Documenting and updating operational procedures, ensuring knowledge capture for continuous improvement.

• Tracking incidents and requests in a defined system, escalating to senior team members or SMEs as necessary.

• Communicating status updates and technical details to relevant stakeholders, including generating reports for awareness communications.

 

Desired Qualifications:

• Bachelor’s degree in computer science, Information Technology, Electronics, or a related field.

• Minimum of 5+ years of experience in application support, particularly in Unix/Linux environments.

• Strong expertise in Unix systems, with experience supporting Java-based applications on Linux WebSphere servers.

• Proven ability to manage large-scale releases and provide secure software delivery in a fast-paced environment.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at aditya.singh@akkodisgroup.com.

Pay Details: $58.00 to $68.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance