Application Support Specialist - Purdue Research Foundation
West Lafayette, IN 47906
About the Job
Description
Working for the Purdue Research Foundation offers a dynamic and innovative environment where you can be at the forefront of groundbreaking research and technological advancements. As a member of this organization, you'll have the opportunity to collaborate with brilliant minds and contribute to cutting-edge projects that have the potential to shape the future in various fields. The Foundation's commitment to driving innovation and entrepreneurship provides a stimulating and supportive workplace culture. Additionally, you'll have access to state-of-the-art resources and a network of professionals dedicated to advancing knowledge and technology. Working for the Purdue Research Foundation means being part of a team that's actively driving progress and making a lasting impact on the world. Are you ready to change with world with us? Apply today!
Key Responsibilities
IT Business Analyst
- Day-to-day operations of IT Business Solutions, enhancing business processes, analyzing new features & technologies, project management, technical coordination, and support.
- Spearhead the implementation and upkeep of various enterprise-level IT services to ensure optimal functionality. Provide support to PRF through the administration of desktop, server, and web applications.
- Manage projects from inception to completion, ensuring adherence to project timelines, change management, and budget.
Application Support
- Provide technical and security support for financial software systems. (OneSolution, CCH, 1099)
- Provide technical and security support of Property Management software. (Yardi Voyager, Commercial Café)
Departmental / User Support
- Assist users with basic application software support in Finance, Leasing.
- Assist staff in the development and creation of reports and data sets used in finance.
- Evaluate user requests for new reports or changes to reports and help them develop strategies to accomplish their objectives.
- Develop and maintain documentation of procedures and changes to reports and communicate to users how changes will affect use of the application.
- Assist users by creating and maintaining SQL projects.
- Assist users with Excel, Word, PowerPoint and SharePoint questions or troubleshooting.
- Create and maintain Excel Macros to be used in the transfer of data between systems.
- Assist with new software implementation/management.
- Coordinate calendaring, scheduling, and testing of all aspects of any finance system upgrades, including internal staff and external vendors.
Training
- Provide training to staff on financial software.
- Provide training to new staff on the use of departmental software and applications.
- Serve as contact between finance vendor and internal staff
- Serve as contact between finance and IT staff
Other duties as assigned.
Skills, Knowledge and Expertise
- Knowledge of SQL, Access, and/or Visual Basic required.
- Accounting information systems (AIS) specialist, who can use accounting and technical skills required.
- Proficiency with Microsoft office applications, especially Excel macros or automation.
- Excellent problem-solving skills.
- Ability to balance interruptions and handle multiple and varied tasks.
- Ability to work under pressure and meet deadlines.
- Ability to be tactful, exercise diplomacy and a high degree of confidentiality.
Required Education/Experience and Benefits
- Associate's degree required.
- Bachelor's degree preferred.
- Experience with financial reporting a plus.
- At least one year information technology experience with an emphasis on Office, SQL and Cognos or other report writing experience preferred.
Benefits Summary for eligible employees:
- 10 paid holidays per year.
- Accrue up to 22 vacation days a year.
- Traditional pre-tax 403(b) and Roth retirement plans available.
- 10% employer contribution to your retirement plan and immediate vesting.
- Health Savings Account- earn up to $450 annually towards medical expenses.
- Employer funded Preventative Dental and Vision insurance.
- Tuition discounts on eligible programs at Purdue University and Purdue Global for qualified employees, spouses, and dependents.
Source : Purdue Research Foundation
