Applications Engineer II - Umpqua Bank

Applications Engineer II Innovation and Technology Lake Oswego, Oregon NA, Nevada NA, Idaho NA, Washington NA, California NA, Oregon **Description** **About Us:** Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking services to customers throughout the nation. It's an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets under management and an unwavering commitment to our associates, our customers, and our communities. We create a great place to work by offering a special brand of relationship banking and by providing a culture where associates thrive. Associates who embody our core values fit in well here and we are eager to meet candidates who demonstrate behaviors that align with Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships. **About the Role:** In this role, you willinteract with team and customers to ensure vendor applications meet customer needs. This includes application support to not only deploy and maintain applications but to provide continued support of business/payments systems from a technical perspective. + Implement business applications based on technical requirements supplied by the vendor (or development organization) to meet the business needs for system resiliency and availability following release and deploy standards. + Perform level two and level three support and troubleshooting when needed, including participating in on-call rotation for critical systems support after-hours. + Coordinate with vendor and other TAG teams when elevated support is needed. + Develop, test, and implement batch system integrations using scripting tools. + Develop and maintain documentation on solution designs/system topologies, issue resolutions, and routine and special procedures. + Responsible for updating tickets in service management system and tracking time required for IT services management. + Responsible for collaborating with TAG associates to resolve complex issues. + Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. + Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. + Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, BankSecurity,and other regulations as applicable to this job description. + May be asked to coach, mentor, or train others and teach coursework as subject matter expert. + Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. + Takes personal initiative and is a positive example for others to emulate. + Embraces our vision to become "Business Bank ofChoice." + May perform other duties as assigned. **About** **You:** + Bachelor's Degree related to information technologyrequired. + 2-4 yearsof experience in applications engineeringrequired. + Experience configuring hardware and software. + Knowledgeable in SQL, PowerShell, and/or other scripting languages, including no-code and low-code. + Exposure to Agile Develop Methodologies. + Experience with databases and ETL tools preferred. + Experience with PowerBI and/or PowerAutomatepreferred. + Experience with PeopleSoft a plus. + Microsoft Technology Associate, Microsoft Solutions Associate, or Microsoft Solutions Expertpreferred. **Workstyle:** Fully onsite. **Our** **Benefits:** We offer a competitive total rewards package including basewagesand comprehensive benefits. Thepayrange for this role is $65,000.00 to $95,000.00, and the pay rate for the selected candidate isdependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The rolemay beeligible for performance-based incentive compensation and those details will be provided during the recruitment process. We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly. **Our Commitment to** **Diversity** **:** Umpqua Bank isan equal opportunityand affirmative actionemployercommitted to employing, engaging, and developinga diverse workforce.Allqualifiedapplicants will receive considerationfor employmentwithout regard to race, color,national origin,religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.If you require an accommodation to complete the application or interview(s),please let us know by email: [email protected] . **To Staffing and Recruiting Agencies:** Our posted job opportunities are onlyintendedfor individuals seekingemploymentat Umpqua Bank.Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions.Staffing and recruiting agencies are not authorized to submit profiles, applications,or resumestothis site or toany Umpqua Bank employeeand any such submissionswill be consideredunsolicitedunlessrequesteddirectlyby a member of the Talent Acquisition team.