Appointment Scheduler - Orthopaedic Specialty Group

Orthopaedic Specialty Group, P.C., currently has an opening for an Appointment Scheduler in our Shelton, Connecticut office. Responsibilities include, but are not limited to:

• Obtains the specified demographic information required
• Acquires accurate insurance information
  • If they are a self-pay patient, advises them of the self-pay policy
  • Advises patient to obtain a referral if applicable with their insurance plan
  • Determines if the injury is a result of a MVA (motor vehicle accident) or WC (worker's compensation), explains protocol and obtains pertinent information
  • Validates on-call appointments for non-participating insurances
• Uses good judgment when determining urgency of the visit
• Schedules patient appointments following office protocol
• Obtain referring physician details updating patient and appointment details
• Reschedules and cancels appointments as requested
• Take Consults from the hospitals and forward appropriately

Qualifications

• Minimum of a high school diploma or GED.
• Secondary training in business school or college preferred.
• 1 Year of experience in a medical office as a receptionist/appointment scheduler a plus.

Candidates will be courteous, articulate, reliable, and must be able to multi-task in a busy, professional, fast-moving environment while maintaining excellent customer service.

OSG offers a pleasant professional work environment, competitive wages, and comprehensive benefits, including generous paid time off.

Orthopaedic Specialty Group, P.C., is an Equal Opportunity Employer.