Aquatics Manager - Aqua-Tots Development

ATD Aquatic Manager:

• 30-40 hours per week in school
  • Subject to change based on school's need
• Maintain an AT-MWSI Certification
• At least 1 shift teaching swim lessons per week, but no more than 3 permanent shifts
• Coordinate and manage pool operations - implementing local State/County Health Department standards (1.1.1 Minor Incident-Aquatic Response) guidelines
• Clear and constant communication between GM and MIT
• School Culture
  • Uphold Aqua-Tots Swim Schools Core Values
  • Develop, mentor, and identify future leaders in the next generation of excellent swim instructors for Aqua-Tots
  • Follow and implement Aqua-Tots Swim Schools customer service guidelines to ensure an exceptional customer experience for every customer
  • Communicate effectively with potential and existing customers
  • Build relationships with families, know their names and their children's names
  • Use the customer-focused principle in each customer interaction
• Administrative Tasks
  • 1 hour per week participating in ATD AM call
  • Verify time clock with scheduled shifts in WIW prior to payroll
  • 2-4 hours per week for administrative tasks
    • Keeping training forms up to date and completed in a timely manner.
    • Ensuring WSI Schedule is updated and reflects correctly each week.
    • Student Reports pulled by specified due dates give by MIT
      • Stuck students
      • Aged Out Students
    • Weekly WSI assessments completed and turned into MIT
    • Weekly school update email sent to MIT at the end of each week
      • Includes: WSI hired, in training, completed training, quality concerns etc.
    • Responsible for hiring, training, assessing, coaching and performance of aquatic staff
    • Responsible for completing training verification form on all new AT-WSI
    • Create, maintain, and review instructor schedules
    • Oversee substitute instructors and resolve scheduling conflicts
    • Anticipate staffing needs
    • Address aquatic customer concerns, providing a win/win outcome
    • Respond to parents within 24 hours of any reported instructor performance concern
    • Report unresolved aquatic complaints to General Manager/MIT
  • Aquatic Training/Pool Operations
    • Minimum of 1-2 hours conducting assessments and 5-10 hours per week training and conducting instructor assessments. Time based on demand
      • Training can be, but not limited to, co-teaching and IWSE.
    • Complete WSI assessments & co-teaching based on assessment schedule and AT-WSI needs
    • Ensure that all AT-MWSI meet certification requirements
    • Keep up and utilize all curriculum related information from HQ
    • Ensure quality of Aqua-Tots curriculum
      • Ensure quality and progression of lessons
    • Schedule monthly in-services and choose the in-service topic for the month
      • Conduct two safety in-services per year following HQ guidelines

AM Weekly Schedule:

• AM is expected to work at least every other Saturday
• AM must be able to close at least one day per week and open one day per week (will shift based on school's demand)
• Time off in peak season is limited. All time off requests must be put in 2 weeks in advance. Time off is not guaranteed depending on the needs of the swim school.
• During Summer a minimum of 1 Manager On Duty shift per week

Daily Duties

• Supervise and support aquatic staff
• Oversee all swim instructor schedules, subbing when needed if no instructor is available to cover
• Follow and complete (1.1.1 Opening and Closing the Pool) checklist
• Manage swim instructor performance issues and instructor specific concerns
• Host pre-shift and post-shift meetings
• Coordinate and manage pool operations- implementing local State/County HD standards, including, but not limited to vacuuming, backwashing, and chemical balancing
• Monitor deck supervisors

Weekly Duties

• Aquatic scheduling/adjustments
• Meeting with OM/GM
• Monitor aquatic staff 90% attendance policy
• Develop plan for stuck students and implement changes
• Take water sample to local pool store
• Participate in ATD AM calls
• Weekly update sent to MIT
• Conduct and submit AT-WSI Assessments and Safety Assessments based on guidelines given

Monthly Duties

• Schedule training and instructor recruitment
• Lead monthly aquatic in-service meetings