Assistant Director, Infrastructure Services - Texas State University

Posting Information





Posting Number2025068


Posting/Functional TitleAssistant Director, Infrastructure Services


University Pay Plan TitleAsst Dir, Infrastructure Services


LocationSan Marcos


DepartmentNetwork Operations


Recruitment TypeOpen to All


Job TypeFull-Time


Funding SourcePermanent


Monthly Salary$6,666.67+ Commensurate with Experience


Job CategoryExempt


Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.


+ Extensive Experience with Copper and Fiber Optic Cabling: Demonstrated experience in the installation, maintenance, and management of copper and fiber optic cabling infrastructure, following BICSI and TIA / EIA Telecommunication standards.


+ Extensive Knowledge of Telecommunications Systems: Proven knowledge and hands-on experience with telephone systems, including system management, troubleshooting, and coordination with service providers.


+ Project Management Experience: Demonstrated experience managing internal and external projects, including coordinating with contractors, ensuring compliance with industry standards, and meeting project deadlines.


+ Supervisory and Staff Development Skills: Prior experience supervising technical staff, managing workloads, conducting performance reviews, and coordinating training and development programs.


+ Strong Communication Skills: Ability to prepare clear, concise reports, communicate effectively with team members, contractors, and university departments, and provide end-user training and support.




Preferred Qualifications


+ Experience working in Higher Education environment.


+ Experience with PBX telephone systems.


+ Experience with electronic door access systems.


+ Experience with video surveillance systems.


+ Experience in Budget Management.


+ Certifications ( BICSI , RCDD , PMP , CompTIA, etc.)




Job Description

OverviewWe are hiring an Assistant Director of Network Operations to oversee the management and operation of our campus’s copper and fiber optic cabling infrastructure, telephone systems, security cameras, and electronic door access systems. This role involves providing technical direction and supervision to ensure the effective functioning of the campus’s voice, data, and video telecommunications services.

About UsWe are a small team responsible for all aspects of the Texas State University campus network infrastructure, focusing on cabling and telecommunications systems. Our work includes maintaining and implementing copper and fiber optic cabling according to BICSI standards, TIA / EIA Telecommunication standards, managing the campus telephone systems, security camera infrastructure, and electronic door access. Our goal is to ensure a reliable and secure environment that supports the university community.

About YouWe are seeking a candidate with extensive experience in network cabling, telecommunications, and security systems. You should be well-versed in BICSI standards and demonstrate strong leadership and problem-solving skills. The ideal candidate will possess the ability to manage projects, oversee technical staff, and collaborate with various university departments. Independence, attention to detail, and the capacity to guide strategic planning for network infrastructure are essential qualities for this role.



Job Duties


+ Direction and management of the network operations telecommunications department including voice, data and video. Provide direct supervision to Network Operations staff and student workforce.


+ Manage work orders and trouble tickets.


+ Manage fleet of technician vehicles.


+ Manage internal projects, work with facilities project managers for small and medium university projects. Work extensively with outside contractors to complete projects both internal and external to Network Operations.


+ Staff development.


+ Purchase inventory, tools, parts, and supplies.


+ Collaborate/educate departmental staff across the university.


+ Manage telephone system services and infrastructure. Coordinate with telephone service providers and contractors.


+ Manage security camera infrastructure/software.


+ Manage electronic door access infrastructure.


+ Other Duties as Assigned.




Additional Information to Applicants


Job Open Date10/10/2024


Job Close Date (posting closes at midnight)


Open Until FilledYes


Normal Work DaysMonday, Tuesday, Wednesday, Thursday, Friday


Normal Work Hours Start8:00AM


Normal Work Hours End5:00PM


Posting NoticesYou will be required to electronically attach a resume and cover letter to your application.


Legal and Required Notices

Texas State University is an Equal Employment Opportunity/Affirmative Action Employer.


Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.



Why work @ Texas State?

• Amazing health insurance: various coverage options starting your first day of employment for full-time employees with Texas State paying 100% of the employee premium and 50% for your dependents!

• Generous paid time off: vacation, holidays, sick days and many more!

• Excellent work life balance resources: mother and family-friendly resources in addition to a comprehensive FREE wellness program

• Great training and development opportunities: choose from a variety of classroom and online course offerings, learning resources, certifications, and employee educational support programs.

• An inclusive Bobcat community: join our many social networks offered on and off-campus

• Retirement peace of mind: TRS pension, retirement plans and voluntary saving options with generous employer contributions



By joining the Texas State Bobcat team, you’ll be a part of one of the most beautiful, diverse, and growing universities in the nation.



Quick Linkhttps://jobs.hr.txstate.edu/postings/50047





Applicant Document