Assistant Director of Operations for CCU Academy - Colorado Christian University

The vision of the CCU Academy is to provide affordable online general education courses for high school students to help cut costs for families, prepare students for college, and provide an avenue for high school students to graduate with a high school diploma, CCU college credit, and even an associate's degree at the same time when they choose to pursue the A.A. in Liberal Arts track. 
 
The Assistant Director of Operations for CCU Academy is a full-time, non-exempt position, reporting to the Dean of CCU Academy. The Assistant Director supervises the CCU Academy Operations Coordinator and administrative assistants, while overseeing the administrative and systems processes of CCU Academy. The Assistant Director has excellent leadership and organizational abilities and strives to create an atmosphere that is conducive to working as a team while defining, implementing, and revising operational policies and guidelines for CCU Academy. This role is responsible for all the procedures and processes that are used daily to ensure that the Academy operates successfully, promoting business growth by maximizing effective procedures and relationships within the university, partner schools, students, and families. The Assistant Director oversees marketing for CCU Academy, including supervision of the CCU Academy Marketing Graduate Assistant.

About CCU

Colorado Christian University is the premier interdenominational Christian university in Colorado and the Rocky Mountain region, delivering world class education to thousands of students. The fully accredited, nonprofit University is located in Lakewood, Colorado, a suburb of Denver.

Colorado Christian University was founded in 1914. CCU's motto is--grace and truth. This motto comes from John 1.14: "And the Word became flesh and dwelt among us, and we have seen his glory, the glory as of the only Son from the Father, full of grace and truth." (ESV) 

CCU's mission is Christ-centered higher education transforming students to impact the world with grace and truth.

Colorado Christian University cultivates knowledge and love of God in a Christ-centered community of learners and scholars, with an enduring commitment to the integration of exemplary academics, spiritual formation, and engagement with the world. We envision graduates who think critically and creatively, lead with high ethical and professional standards, embody the character and compassion of Jesus Christ, treasure the gospel, and who thereby are prepared to impact the world in their callings.

CCU embraces an educational model that was present at the foundation of many of the great western and American universities. It is made up of three pillars—competence, character and Christ-centered faith. Secular universities have abandoned two of those pillars. We think this is a major oversight that eventually undermines education. Furthermore, we believe this classical educational model is both life-giving and greatly needed in our time.

A leader in higher education, CCU has been consistently ranked in the top 2 percent of colleges and universities nationwide for its core curriculum by the American Council of Trustees and Alumni. CCU has had ten consecutive years of enrollment growth and has been named one of the five fastest-growing master's granting universities by The Chronicle of Higher Education.

CCU offers more than 200 degree program options for traditional and adult students through its two colleges--the College of Undergraduate Studies and College of Adult and Graduate Studies. More than 10,000 students attend the University on the main campus, in regional centers throughout Colorado, and online.

What is most appealing about working at CCU?

1. Faith-friendly: CCU's culture is unique to higher education. Where else can you pursue academic excellence yet read the Holy Bible, pray with teammates and students at work, and work to impact our culture in support of Christian values?
2. Convictionally Christian: As a university, we have an enduring commitment to Christ, his kingdom and the truth of God's Word.
3. Live out your calling: We are a traditional evangelical university where you can invest your God-given talents and abilities alongside coworkers and teammates, while having a profound influence on students as they deepen their relationship with Jesus Christ.
4. Equip students for kingdom work: You can be a part of helping students discover their callings and preparing them for positions of significant leadership in the church, business, government, education, and other professions, as a key part of our University's Strategic Priorities.

We're looking for candidates who have:

1. Master's degree required; education, business, or related field preferred.
2. Experience in secondary education (high school) or higher education.
3. Supervisory experience.
4. Marketing or sales experience, preferred.
5. Excellent oral, written communication, and interpersonal skills.
6. Ability to create processes and procedures to improve program effectiveness.
7. Excellent leadership and organizational abilities.
8. Ability to develop and execute strategic plans; open to new ideas and collaborates/communicates well with peers within administration and academics.
9. Familiarity with database systems and technologies used within higher and secondary education.
10. Excellent technological skills, including proficiency in Microsoft Office, Salesforce, Filebound, Colleague, and Adobe Pro.
11. Strong work ethic, with the ability to work on a variety of projects simultaneously to meet challenging deadlines with excellence.

Key Job Duties

1. Contribute to CCU's mission: Christ-centered higher education transforming students to impact the world with grace and truth. In this role, the Assistant Director of Operations for CCU Academy champions the mission of the University by providing opportunities for dual credit and dual enrollment students to experience transformative Christ-centered higher education.
2. Implement creative and practical solutions to increase employee productivity and maximize overall success.
3. Oversee reporting, while collaborating with the Partner Relations Manager, the CCU Academy Operations Coordinator, and data analytics team to ensure consistent reporting that meets the needs of internal stakeholders
4. Prioritize data needs by creating and managing a technology and process roadmap that supports key business outcomes.
5. Supervise and support CCU Academy Operations Coordinator and administrative assistants, providing oversight for the full CCU Academy operations team. 
6. Oversee and provide marketing direction and supervision for CCU Academy, in collaboration with the Partner Relations team and various CCU Departments. 
7. Supervise the CCU Academy Marketing Graduate Assistant.
8. Oversee processes and procedures for dual credit grades, transcripts, and registration. 
9. Work in a collaborative team environment to meet the totality of assigned CCU Academy goals and objectives each academic year. Provide excellent customer service and strong troubleshooting skills when solving issues with transcripts, grades, registration, etc.
10. Assist the Online Dual Enrollment Manager with processing dual enrollment partner registrations for groups and cohorts each semester.
11. Works closely and collaborates with various departments including, but not limited to, accounting, the registrar's office, IT, etc., to ensure the needs of the CCU Academy staff and students are met. This is done in collaboration with the Operations Coordinator.
12. The Assistant Director researches to stay current with trends and best resources and practices for dual enrollment and collegiate level online learning. They will foster communication and policy development with other university departments as needed.
13. Provide support and clear communication to the Associate Registrar regarding building and scheduling dual credit and dual enrollment courses, as well as processing dual credit grades and troubleshooting transcript errors, etc.
14. Other duties in support of programs and student success, as assigned by the Dean of CCU Academy.

Work Environment:

While performing the duties of this job, you may be required to walk, stand, sit, reach with hands and arms, balance, stoop, speak with clarity, and have appropriate vision and hearing capabilities. The employee must occasionally lift and/or move up to 25 pounds. Colorado Christian University expects all faculty and staff to become a part of the University community by participating in activities and events that occur on the campus throughout the year, which may occur during evenings and weekends.

What we offer our employees:

We offer competitive compensation and benefits packages to all employees. Our benefit package includes: a tuition waiver program, excellent healthcare, generous paid time off, matching 403(b) retirement plan, and additional organizational paid benefits and voluntary benefit offerings. Pay and benefits will be discussed in more detail as candidates progress through the interview process. The pay range for this job is: $50,000-$55,000 annually. Pay is assigned by reviewing a combination of job-related factors that may include: internal/external pay equity, the salary structure/pay grade, or a candidate’s qualifications/experience for the job. A wage range posted is not a guarantee of a specific wage and CCU reserves the right to make pay decisions based on economic and equity considerations. CCU does not determine pay based on sex or any other protected status.