Assistant Drug/GM Department Leader - Kroger
Salem, VA 24153
About the Job
Responsibilities for Candidates:
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the store; promote trust and respect among associates.
- Communicate company, department, and job specific information to associates; collaborate with associates and promote teamwork to help achieve company/store goals; promote Our Brands to customers.
- Develop adequate scheduling to manage customer volume during hours of operation.
- Develop associates on performance of their job and participate in the performance appraisal process; establish performance goals for department and empower associates to meet goals.
- Adhere to all local, state and federal laws, and company guidelines.
- Create an environment that enables customers to feel welcome and appreciated by answering customer questions.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Offer product samples to help customers discover new items or products they inquire about; inform customers of Drug/GM specials.
- Develop and implement a department business plan to achieve desired results; monitor and control expenses for the department.
- Understand the store's layout and be able to locate products; create and execute sales promotions.
- Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect Drug/GM.
- Implement the period promotional plan for the department; stay current with present, future, seasonal and special ads.
- Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
- Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
- Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
- Train department associates on inventory/stocking and Computer Assisted Ordering (CAO); plan, organize, and supervise the inventory process.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents; report all safety risks, or issues, and illegal activity, including robbery, theft or fraud to store management.
- Must be able to perform the essential job functions of this position with or without reasonable accommodation.
Qualifications for Candidates:
Minimum:
- Ability to handle stressful situations.
- Knowledge of basic math (counting, addition, and subtraction).
- Effective communication skills.
Desired:
- High School Diploma or GED.
- Any management/Drug-GM/retail experience.
- Second language (speaking, reading and/or writing).
Source : Kroger
