Assistant Event Designer - Zilli Hospitality Group

If you are looking to join an established and growing company, that loves making the most special moments in people's lives come true, Zilli Hospitality Group is for you! From weddings, galas, and corporate events, to picnics, and everything in between, we have been creating memories for Wisconsin families and companies for more than 50 years.

We offer opportunities for growth and development - including the opportunity to learn an entrepreneurial approach to business. We are constantly learning and evolving, and we will share all that we know with you. With Zilli, you will challenge yourself daily, both personally and professionally. You will learn along the way and acquire skills you will benefit from forever.

We are expanding our team! Zilli Hospitality Group is now interviewing to hire a detail-oriented, hospitality-loving Assistant Event Designer.

As an Assistant Event Designer, you are ½ of a power-house team, delivering personal customer service experiences with your Event Designer. We need an organized, systems-driven individual.

Job Duties and Responsibilities

Include the following, but are not limited to:

• Fosters a healthy working environment based on mutual respect and camaraderie - we are family and friends here!
• Receives leads via phone, email, in-person, and referrals; follows the lead management procedures.
• Details final contracts, ensuring accuracy for the execution process, providing a final invoice, floor plan, and final contract.
• Creates cost estimates and enters contracts to assist the partnered Event Designer in closing new business.
• Provides accurate and timely information to clients, vendors, management, and planners.
• Becomes the valued resource for social and corporate clients on all packages, as well as the details of each room and rules of the venue.
• Schedules and confirms appointments in the sales calendar.
• Answers the phones and assists with the needs of the caller.
• Conducts in-person and virtual venue tours, provides both private and group interface with all clients to ensure satisfactory communication taking place.
• Reconciles completed event contracts, reviews event analysis reports, solicits customer reviews, creates proper social media posts.
• Attends and participates in weekly sales meetings.
• Completes daily, weekly, and monthly assigned office paperwork and responsibilities.
• Loves hospitality!

Knowledge, Skills, and Abilities

• Minimum of 3+ years of sales and customer service-related business.
• Hospitality or related field experience.
• Attention to detail and strong problem-solving skills.
• Solid analytical skills relative to revenue generation.
• Proficient in Microsoft Office Products, Excel, Word and Outlook.
• Capable of interacting with multiple teleconferencing and social media platforms.
• Although primarily a Monday-Friday focused work-week, must be flexible to accommodate hours that may include some evenings and weekends.
• Demonstrated dependability.
• Valid driver's license and access to insured transportation.

Personal Characteristics Required for the Assistant Event Designer

• Ability to lead, plan and manage change.
• Uses critical thinking skills to prioritize workflow.
• Empathetic to client needs and ability to connect with a variety of personalities.
• Thoughtful communicator with excellent verbal and written communication skills.
• Multi-tasking and time management are the keys to success in this seat.

At Zilli Hospitality Group, We Demonstrate

• High Regard for Success. Hard work, dedication and applying the best of ourselves to the task at hand is what drives our performance and professional motivations.
• Passion/Energy/Pride. We come to work with enthusiasm and exude a contagious energy. This positive, upbeat attitude helps carry us over obstacles and adds significance to all that we do.
• Innovative. We introduce new food trends and modern technology to provide exceptional services leading to over-the-top delivery to our guests.
• Value of Reputation. We understand the value of reputation and stand behind the quality, integrity, and consistency of ourselves and the ZHG brand.
• Emphasize Inside Customer Service. We work together as a team, accomplishing more.
• Delivering the "WOW!" Our passion to create excellence at every level means we take it beyond expectations.

At Zilli Hospitality Group, we are committed to providing an inclusive and supportive work environment for our employees. We are an equal opportunity employer and welcome applicants from all backgrounds and experiences.