Assistant General Manager (AGM) - Wooden Paddle
Lemont, IL 60439
About the Job
- Do you have a natural knack for developing team members and helping them become high performers?
- Do you live and breathe hospitality? Are you obsessed with making people feel welcome, valued, and taken care of?
- Are you a bit fanatical about the details, making sure things are buttoned-up and done just right?
- Are you comfortable and confident managing labor costs, keeping staffing within budget while maintaining great service?
- Are you the type of person that takes your work seriously, but doesn't take yourself too seriously?
Yes?! Then YOU should join our team!
WHY WORK HERE?:
Here are some of the perks!
- PPO medical, dental, & vision insurance with 50% contribution
- 401K retirement savings plan w/ 3% company match
- 1 week of paid time off
- A generous, never-expires $150 monthly food & drink allowance
- Typically back-to-back days off
- A free, $25 dining allowance every day you work
- A 50% employee discount on food before & after your shifts
- A 20% employee discount on food & drinks anytime you're not working, for you & your whole table
- Attendance at fun, "State of the Company" company events twice a year
- Access to lots of company-paid business coaching & resources
- As a company, we run on EOS; so we're a collaborative, strategic, and winning team (i.e. no more meetings that just waste your time - promise!)
- Thanksgiving Day, Christmas Day, & your birthday off, automatically
- The opportunity to grow quickly with a forward-thinking and rapidly-growing company that regularly reinvests in itself and its people
WHAT DOES A TYPICAL DAY LOOK LIKE?:
Responsibilities
As our Assistant General Manager, you'll have a seat on the management team, and assist our General Manager in the day-to-day operations of the restaurant. These are the results our Assistant General Manager will be hired to accomplish:
» ① Hire & Develop a High-Performing FOH Team
You'll build & mentor a veritable front-of-house *dream team* that's full of the exact right people, in the exact right roles.
» ② Delivering 'Good-Time' Hospitality Every Time
From the first hello to the last thank you, you'll make sure that every guest experiences our good-time hospitality, every time.
» ③ Smooth Day-To-Day Operations
You'll ensure the day-to-day operations run smooth like *butta*. And when sh*t inevitability hits the fan? You're there, sleeves rolled up, ready to help.
» ④ 'Golidlocks' Staffing & Labor Cost
You'll ensure that every shift is staffed 'just right'. Not too many, not too few, but just the right amount to make magic happen, without breaking the bank.
» ⑤ Ready-to-Show Dining Rooms
You'll lead the charge to make sure our dining rooms are so presentable, fresh, and so clean clean.
Pay
The pay range for this position is $60,000 - $70,000. Base salary depends on relevant experience, and quarterly bonus potential is based on sales, profitability, and completion of special projects.
Work Schedule
This position is full-time and salaried, with a semi-set schedule that allows for flexibility. Days off are scheduled back-to-back. Our Assistant General Manager will work 5 days, and typically 45 hours per week.
WINNING TRAITS:
The *best* candidate will have the following skills & traits:
- Resourcefulness / Initiative
- A Natural Knack for Hospitality
- Being a Team Player
- Performance Management
- Organization / Planning
- Verbal Communication
- Adaptability
- Excellence
- Judgement / Decision Making
- Stress Management
- Enthusiasm / Passion
- Leadership / Inspiring Followership
JOB REQUIREMENTS:
Here are some of our must-haves & would-like-to-haves:
- At least 3 years of high-volume restaurant experience in an Assistant General Manager role, or similar
- A Bachelor's degree in Hospitality Management or similar, preferred
- Must be at least 21 years old
- Must have open availability
- Must have the ability to regularly work 45+ hours per week
- Must have a valid driver's license & sole access to a personal vehicle
- Must have current ServSafe Manager & BASSET Certifications
- Familiarity w/ Toast POS, SevenRooms, and 7shifts, a plus!
A BIT ABOUT US:
Wooden Paddle is a communal, wood-fired pizzeria with artsy cocktails & good-time energy. We don't take ourselves too seriously, but we take our food, drinks, and hospitality extremely seriously.
And we're growing! We're opening up another Wooden Paddle in La Grange in early 2025, an event venue (named Remi!) in early 2025, and a rooftop bar in late 2026. Opportunities for growth are everywhere here!
Wooden Paddle is 11-years-young restaurant & catering company, started in 2013. (That's a whole middle-schooler ago!)
Our purpose, and the reason we exist, is to be 'The Place You Want to Be'.
Our niche, and the thing we work really freaking hard to do better than anyone else, is creating ✨ Super Fun Dining Experiences✨.
Our focus is shareable, wood-fired comfort foods , artsy cocktails , & good-time energy ♀️.
As a team, we're scrappy go-getters who don't take ourselves too seriously - but we take our food, drinks, and hospitality *extremely* seriously.
And we're all on a mission to hit 10 Million Good-Time Guest Experiences by 2033! Come for the pizza, stay for the party bb!
