Duties and Responsibilities:

• Work with Rumble team to ensure pricing and promotional events and activities are clear
• Must be willingly to attend a live or virtual 3 day General Manager training.
• Assist with managing the weekly schedule for maximum sales/profit
• Assist with the day-to-day operations of the studio
• Proficient in ClubReady software
• Increase top line revenue by growing member attendance and member retention
• Identify new members in each class and deliver on the Member Experience
• Ask New Members to join as members every class
• Identify existing customers who are low on their member packages and help them renew/upsell
• Provide high level customer service to Rumble clients, handling customer requests or concerns in a positive and timely manner
• Greet all customers entering the studio and develop relationships with recurring members
• Respond to customer emails and inquiries in a timely manner
• Drive non-member revenue (retail sales)
• Assist General Manager in Lead Generation Efforts
• Participate in photo shoots and content creation for social media
• Actively engage on Rumble social media channels

Compensation & Benefits:

• Competitive Pay
• Complimentary Rumble Classes at Studio

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