Assistant General Manager at Zesto Chubby Decker - Forest Park, GA - Zesto Chubby Decker
Forest Park, GA
About the Job
About Us
Join our team at Zesto Chubby Decker, a beloved, family-owned Atlanta staple known for our delicious burgers, ice cream treats, and welcoming atmosphere. With a longstanding commitment to quality and customer satisfaction, we strive to create memorable experiences for every guest.
Part-Time with the opportunity to grow into Full-Time!
What You'll Be Doing
Operational Leadership
- Assist the General Manager in overseeing daily operations of the restaurant.
- Ensure efficient and effective use of resources to achieve financial and operational targets.
- Maintain high standards of food quality, cleanliness, and customer service.
- Monitor and analyze key performance indicators (KPIs) to identify opportunities for improvement.
Team Management
- Supervise and motivate team members to uphold company standards and achieve goals.
- Train, coach, and develop staff on policies, procedures, and customer service best practices.
- Foster a positive work environment that encourages teamwork and professional growth.
- Assist in scheduling, payroll administration, and performance evaluations.
Customer Satisfaction
- Address customer inquiries and concerns promptly and professionally.
- Implement strategies to enhance customer satisfaction and loyalty.
- Ensure all customer interactions reflect our commitment to exceptional service.
Financial Management
- Assist in managing inventory levels and ordering supplies to minimize waste and ensure availability.
- Monitor expenses and control costs to maximize profitability.
- Handle cash management, deposits, and financial reporting accurately.
Compliance and Safety
- Ensure compliance with health, safety, and sanitation regulations.
- Conduct regular inspections to maintain cleanliness and organization throughout the restaurant.
- Uphold company policies and procedures, including those related to employee conduct and safety.
What We're Looking For
- Proven experience in a leadership role within the food service industry.
- Strong organizational and multitasking skills with attention to detail.
- Excellent communication and interpersonal skills.
- Ability to thrive in a fast-paced environment and make sound decisions under pressure.
- Flexibility to work evenings, weekends, and holidays as required.
- Knowledge of POS systems, inventory management, and basic accounting principles.
- High school diploma or equivalent; additional education or certifications a plus.
- ServSafe Certification a plus!
What's In It For You:
- Competitive salary commensurate with experience.
- Opportunities for career advancement within a growing company.
- Employee discounts on food and beverages.
- Comprehensive training and ongoing development opportunities.
- Supportive and collaborative work environment.
Apply Now:
If you are a motivated leader with a passion for hospitality and a track record of achieving results, we invite you to apply for the Assistant General Manager position at Zesto Chubby Decker through our quick application.
We look forward to hearing from dedicated individuals eager to contribute to our team and uphold our commitment to excellence at Zesto Chubby Decker!