Assistant Manager - Eye Care Partners Career Opportunities
Cary, NC
About the Job
EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.
An Assistant Manager is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.
Essential Responsibilities:
- Assist with executing day-to-day operations of the office. A few of these duties include: Monitor and assist with office flow, supply inventory, employee training and other duties as assigned or needed within the office
- Provide guidance and assist with completing proper medical chart handling, insurance and billing, frame and contact lens selection, policies and procedures, and computer software
- Assist leading the office by guiding them to success through focused support and coaching as directed by the Office Manager
- Enhance processes and workflow by taking initiative to work with manager to build action plans to increase the efficiency and profitability of the office
- Handle employee and patient questions in the absence of the Office Manager
- Ongoing communication with Office Manager
- Actively train employees on how to provide a world-class patient experience
- Motivate employees by remaining positive and communicating any changes or news in a supportive and constructive way
- Ensure the office and employees are always compliant with HIPAA
- Other duties as assigned by Office Manager
Other Skills and Abilities:
- Reliable transportation that would allow employee to go to multiple work locations with minimal notice when applicable
- Ability to work weekends when applicable
- Desire to gain industry knowledge and training
- Demonstrates initiative in accomplishing practice goals
- Consistently creating a positive work environment by being team-oriented and patient-focused
- Commitment to work over 40 hours to meet the needs of the business
- Ability to interact with all levels of employees in a courteous, professional manner at all times
Education and/or Experience:
- High school diploma or general education degree (GED) required
- Bachelor's Degree in Business Administration, Healthcare Management or a related area of study preferred
- Minimum of 2 years of optical management or industry-related experience preferred
Physical Demands:
- While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel
- The employee is frequently required to stand, walk, and sit
- The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
- Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus
If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
